Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Been offline all day and eventually got hold of the helpdesk to be told my account has been closed because the account holder has deceased?????. I asked to be reconnected as there has obviously been a cockup on their part! To be told it will take 72 ...
Is it possible to see the outdoor hubs signal strength and LED status on my phone please?I'm using a Three 5G Outdoor Hub, mounted to the top of a 20 foot mast.It's impossible for me to read the signal strength directly from the hub when I'm so far a...
Up to now have had reasonable downloads and uploads (60mbps and 25mbps) but for the last few weeks the internet has dropped out quite a bit, strange as its just at the time i can upgrade to a new hub. Its had the opposite affect as im now looking at ...
We have a 5G Hub that seems interfere with mobile phone signal in the house.Tried disconnecting wifi and still poor signal. Turned off 5G hub and signal better and can make callsAny settings I can change on the 5g Hub?
I retired my Three Broadband Router 13th sept 2024 at end of contractThree sent a mailing bag and prepaid label package sent 13th Sept and tracking shows it always received and signed for 16th sept by Ingram micro in Norwich fast forward to dec24 ema...
Hi,I wonder if someone with more 5G/4G experience than me can help me. I have frequent drop outs using the outdoor hub and I don't want to leave three and go back to FTTC if I can help it. I am unsure if my issue is hardware or signal related or both...
Im trying to access my account but once im logged into the website and hit 'manage account' i have a spinning wheel for ages and the a 'something went wrong' prompt.Is anyone else having this issue?
Hi.i upgraded my mobile broadband contract online last night and all of a sudden my broadband stopped working.i contacted three and after a marathon chat session they told me the upgrade had gone wrong so had cancelled it!!after another 30mins i mana...
Eleven weeks after cancelling my contract and 3 online chats of requesting a bag to return my 4G modem I finally received one on 20th January which was 2 weeks after the required return date. Contract terminated 7/11/24, Contract ended 7/12/24, Requi...
Hi allWanted to ask here, as the live chat has been unhelpful.I renewed my home broadband last week and got the latest hub to use, the Three 4G Hub MF286D.I got a new sim with it, which I activated at the weekend (4 days ago at time of writing) but t...
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