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Hello, I am experiencing a severe and persistent issue with my Three 5G outdoor hub (Green Packet Y5-210MU) that started last Friday.Problem Summary:The Eero app initially showed the network as offline, but after performing a factory reset on both th...
Hi all, Just wondering if anyone else has run into this recently — my Three 5G outdoor hub randomly stopped working last Friday. It all started when the Eero app suddenly showed my network as offline, even though everything seemed fine and I still ha...
So its all wired up correctly Ive got the app ive been through set up 10 timesAnd all it does is say Create wifi network(in red) We found a issue Check to see if you eero and modem are connected properly then try again Well they are !!!!What do i do...
I cancelled my contract on Seotember 30th and I still have not received my Jiffy bag. I have asked twice already for it to be sent and nothing, and now I'm being threatened of being charged in 15 days despite the fact that I literally cannot return i...
Lots of us are having issues since Friday (10/10/25) where specific sites don't work, like dropbox.com.Something has changed at Three's end. I've lost access to my Harmony remote hub server, plus dropbox.com, plus product details on any Aliexpress si...
I use the Topaz Video AI program for video work. It requires authentication upon start-up which it does by contacting its head office via the Internet connection. However, this connection is blocked by the Three mobile broadband network, and I have t...
My eero is unable to install the latest firmware update (v710.2-34). Installation has begun but will not complete. I rang eero support who informed me that there is a known problem with Three internet and advised me to wait a day or two and try to in...
Most internet is good and fast. But always timeout on https://news.ycombinator.com/ and https://age.yoti.com/ as two examples. Expect there are more. Any ideas how to fix this? Going through support wasn't helpful, may try again.These sites are acces...
Recently installed 5g eero wifi broadband supported by outdoor booster hub. Download speed tests are impressive and when system works it works well. But it suffers from continuous signal drop outs which normally self reset after a short time, a syste...
So, like many others, the outdoor hub powered internet I have been running for over six months, decided to throw up some issues. The first hint of it was Friday evening (10.10.2025).1. The normal speed test I do would not function2. Could not connect...
