Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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New 5G Home Broadband - Upload speed query

Hi everyone.New customer on the 5G Home Broadband service here, just wanting to ask a few questions.I was amazed when the website told me I could get 5G in my area, so had to give it a try. Currently coming to the end of my Plusnet landline broadband...

craigs85 by Regular
  • 9641 Views
  • 23 replies
  • 1 likes

My 5g broadband speeds have reduced by 100x

I live in Banbury and work from home.When I purchased the 5g router, I regularly got speeds of 150mbps download and ~40mbps upload.For the last 2 weeks my speeds have been ~1.5mbps down and ~15mbps up.This is making work almost impossible and I need ...

MrWhippy by Fledgling
  • 3263 Views
  • 2 replies
  • 0 likes

Three 5g poor upload speeds and download speeds go down at peak

Hello all,I have recently chosen Three 5g in post code DE14 and used it for 2/3 weeks. I decided to get a omni antenna(pointing 4g/5g) which has been useful since last week to increase signal strength and speeds. I tried both auto band and band locki...

asmm65 by Fledgling
  • 3334 Views
  • 5 replies
  • 0 likes

Three DNS Server IP Addresses

Hi All, I currently have Google's DNS servers setup but run into an issue with I run out of data allowance things just stop working. I seem to remember before I made the change to Google if I ran out of data Three's DNS servers intercepted my request...

Cannot register for My3 on 5G Broadband router - ZTE MC801A

Hi, I have an ZTE 5G broadband router, model: MC801A. I am trying to register for My, however, I get the error message below. This is despite me being directly connected (via wi-fi) to the ZTE router and not via a mesh. I have used a private browser ...

Screenshot 2023-03-05 at 4.02.06 pm.png
ART67 by Regular
  • 6228 Views
  • 11 replies
  • 0 likes

Best solution End of 24 months 5g hub broadband

What happen after my 24 months contract for the 5 g  hub broadband wifi ? If I do not want to renew of extend the contract , do I have to return the 5 g broadband router to Three or do I keep it as I have completed and paid all the 24 months period. 

Momen by Fledgling
  • 5643 Views
  • 4 replies
  • 0 likes

5G Not Turning On

Just wanted to check if anyone has come across this issue before. Currently my speeds are all over the place and the download rate can go below 0.5 Mbps.There is 5G coverage in the area and I have tested the SIM in a compatible 5G phone and it works ...

IQue by Regular
  • 7705 Views
  • 7 replies
  • 0 likes

Issues connecting to Sky Stream

Has anyone else experienced problems connecting to the Sky Stream (I guess the same for Sky Glass) service via the 5G home broadband? It was working fine up until 28th Feb, since then the box will no longer allow me to stream any content. I know the ...

ART67 by Regular
  • 9859 Views
  • 17 replies
  • 0 likes

No connection over TV apps zte router

Customer service is shocking. No connection with Internet through streaming apps since my router restarted few days ago couple times. They refuse to get engineer to sort it blaming tv manufacturer instead. Lied to me there was no work on masts in the...

Bridge and Public WAN failure MC801A B15

Hi all, Everything working great for the last 6 or so months with 801A in bridge mode to a mesh router system (full WAN passthrough port forwarding etc all working). Then yesterday morning at 4.25am it all stopped. Currently only able to access in wi...

richm by Fledgling
  • 4602 Views
  • 7 replies
  • 2 likes
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