Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Three Broadband Down

So Three Sercomm LTE2122GR router says 'Internet' but there is no internet. No online status checker updates. Contact Center / Chat says there is an error and I will get a text message. No details whatsoever of the issue and when it might be fixed. R...

richs by Fledgling
  • 804 Views
  • 1 replies
  • 0 likes

My 4G+ mobile broadband hub is extremely slow

Hello,I have recently signed up for a 4G+ mobile broadband as it is advertised as fast and can go up to 600 Mbps. However, the max speed I'm getting is 9 Mbps and sometimes it wouldn't even provide internet access. I'm not even 1 month into the contr...

Quixotic by Fledgling
  • 13503 Views
  • 5 replies
  • 0 likes

Mast work ongoing

How long is it going to take for the mast repair in S73. It’s been about four weeks now and I’m still getting we are working on the mast .Signal is going from 4G to 5G  From 1bar to full then off 

Jc48 by Fledgling
  • 2160 Views
  • 2 replies
  • 0 likes

How Long will KT10 infrastructure upgrade take?

My 5g broadband in KT10 has been virtually unusable for more than two weeks so far, The message on the three network checker, updated every 30 minutes, is always the same & gives no idea when it will be completed & normal service resumed. I called cu...

PlayStation / PS5 / Gaming / Console

Hello just purchased the 5g mobile broadband and my computer and mobile phone is connected to the internet but I’m having issues with connecting the ps5 as well as my streaming (Nvidia steam)box to the internet.  Both have issues with obtaining IP Ad...

Farravi by Fledgling
  • 18250 Views
  • 11 replies
  • 1 likes

Three 5G Router not Recognising SIM

From CeX, I purchased a used Zyxel NR5103E 5G Wireless RouterOnce it came it had Three branding on it.Setting it up with an unlimited Three SIM card inserted (that allows for use in a router in the T&Cs) results in the wireless indicator light flashi...

Best solution 5G Broadband Availability

I have 4G home broadband at the moment, but am desperate to upgrade to 5g. The 3 website says it isn’t available at my postcode but I’m getting a great 5g signal and speeds on my iPhone both indoors and outdoors, which also has a 3 sim. Anyone know w...

dnh007 by Fledgling
  • 5032 Views
  • 9 replies
  • 0 likes

Three customer support

I have contacted the support several times about my broadband. All they have done is a remote reset   They have no engineers that can help me apparently 

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