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Issue in my area message

For the past 4 days three has said there is in issue in my area, this has caused me horrible download and upload speeds under 1mbAny idea how long three takes to fix an issue or where i can find outI live in birmingham b18 

Sufien by • Regular
  • 2486 Views
  • 4 replies
  • 0 likes

Nonexistent upload speed NR5103E

Max upload speed I get at any given time is 1mbps, even though download speeds are typically 100-200. any advice? had the box for like 4 months now and this is still a problem 

Hhaa

I am forget my email ID 

Rathan by • Fledgling
  • 1887 Views
  • 3 replies
  • 0 likes

Best solution Abysmal downloaded speeds

I am a new customer of three (1-2 months) everything was fine until a day ago Went from 250+mpbs download to less than 1mbps download  I have tried turning auto select band off Turning to 4g,Resetting,Unplugging router for hours Anything you can thin...

Sufien by • Regular
  • 1882 Views
  • 2 replies
  • 0 likes

Trouble returning router

My contract is due to end on 27th January 2024. I've not received the jiffy bag, or returns label & now have an email stating a £105 charge. Why can't three just provide an address id send back at my own cost if if made the process that quicker.

rmears by • Fledgling
  • 1038 Views
  • 1 replies
  • 0 likes

How do I disable DHCP on 4G+ Hub

I have the Three 4G+ Hub (Sercomm LTE2122GR)I want to disable the Hub's DHCP so I can use my MESH devices' DHCP.  The Hub app does have DHCP buttons but they don't seem to work.

larne by • Fledgling
  • 1725 Views
  • 2 replies
  • 0 likes

Tried to cancel last month via chat.

Tried to cancel last month using online chat. As told it was being done. Today get a call demanding payment for the month as the cancel request didn't go through. I find it quite convenient that I'm at fault and need to pay for threes mistake. Typica...

Invogue by • Regular
  • 2434 Views
  • 3 replies
  • 2 likes

Turning off 3G

My 2 year contract is due to end in February and I am reviewing my options on renewing. The biggest issue I have at the moment is the switching off of 3G by the end of the year.Currently I have my router set to 3G only and get 30mb download and 3mb u...

Col33 by • Active
  • 12714 Views
  • 24 replies
  • 0 likes

Sw9 9az

Our 5G broadband cable has broken. Can we buy or order the cable?

ZTE MF286D external antenna

Hi everyone, live quite rural on the fringe of a town and signal is not ideal but it is there. 5g is patchy and used to revert to 4g so recently went in to store to downgrade from the 5g router to the 4g one as they recommended this.I was hoping to p...

M4RRRRK by • Fledgling
  • 7182 Views
  • 4 replies
  • 3 likes
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