Broadband – Get support for broadband related queries

Three unable to remove Adult Content Filter on account

Just as the title says, on 3 separate occasions now I've tried to get this filter disabled, first time via web chat; the technician was unable to. No specific reason given. I then went into a store, they couldn't do it there, told me to try chat/phon...

5g hub login issue

I've had my 5g hub (NR5103E) for just over a week now and as of today I am unable to login in to my hub. And I keep getting a message saying maximum number of login has been reached, and I get the same message on both the hub login page and the three...

Can't cancel home broadband.

HiI had a router and sim delivered Wednesday - it just doesn't work - very poor speeds - tried router in various places upstairs and downstairs - on window ledges etc.Now I find there has been a network problem in my are for the last 6 months (as con...

5G Hub log in

Can't log into 5g hub. Get message-message-maximum number of login account has reached. Any idea of resolving this?

5G Hub Sim Registering for My3 Account

Hello,I recently got a 5G Hub with a sim and I am trying to register it for a My3 account so I can see my bills, account etcI have entered the sim number via the app and desktop and on both occasions have been told I will receive a text message to th...

Best solution Mifi Speed dropped from 25mbps to 1-2mbps

Hi everyone,I have a Zyxel NR5103E and I am using it with a three-pay monthly unlimited data, text, and call plan. I have good LTE signals (5G is not provided in my area). For the last 1 week, my internet download speed dropped to 1-2mbps. Usually, I...

Voip And NR5103E

I am trying to get my gigaset phone using voip service to connect to the internet...With my previous huawei router, the phone connects to the internet and voip provider flawlessly...but with the NR5103E...it wont connect to the voip service...can not...

Zyxel NR5103E

Hello @JonathanB I am having some troubles with my 5g Broadband with downloading and upload speed on a PlayStation 5 console and all my devices. I have run an internet speed test on the device and I see that the download speed is around 20+ Mbps but ...

Cell locking on Zyxel 5103e

Hi all,I’ve been using Three’s 5G Home Broadband service for a few weeks now with the provider Zyxel NR5103e. Using an external antenna (XPOL-V2 4x4 5G) I can pick up an excellent 4&5G signal. The issue is I’m in the middle of two masts that both do...

Best solution What’s better cpe pro 2 or Zygel

I have a cpe pro 2 and the NRE 103 one , which e would people say is the better one