Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Hi, in the last few months we have been having an issue with our WIFI calling not working intermittently. Its has worked fine before this since we got the broadband 18 months ago. We have 2 phones, one Apple and one Samsung device and are on the late...
When using my hub I get great coverage in the room it’s based, circa 500mps but this plummets in other rooms to sub 30mps. I’ve been advised to use a mesh system but my existing deco one is restricted to 100mps and keeps dropping in and out.ive seeen...
In the Wireless Access Device section where it displays a list of the WiFi and LAN connect devices you can edit the name of the device to make it more meanful. I have 15 WiFi connected devices and have successfully entered/edited the names of 13.Unf...
My broadband contract is due to end and i dont want to go into another contract. Will It be automatically renewed ?
I have discovered that it is possible to connect a normal landline phone to my 5G home hub router (ZTE888) to make and receive calls. As it is a DECT phone, I can then have multiple extensions, giving me the multi-room equivalent of the land line se...
i cancelled my wifi in september in the cooling off period. they never sent a bag until around last week and i returned it. but they still billed me £21 for it even though i couldn’t physically send it without a return bag. i spoke to support but the...
Hi,quick couple of questions - i am using three broadband on the month-by-month contract free plan as wanted to test the quality of service and reliability in my area.1. Am i still able to sign up to the cheaper 2 year plan (which gives me 3 months f...
Hi, I am an existing customer using NR5103E router, after calling 3 on Friday I today received the new V2 version but there was no SIM included so I took the sim out of the old router and placed in the new one hours ago but internet light is still re...
In a nut shell my router keeps losing its connection to the network and the only way to sort it is to fully turn my router on and off again and ive had todo this everyday and since the network going down last week i now have todo this multiple times ...
helloI’m coming to the end of my 24 month contract with three 5G broadband.I keep seeing posts regarding the return of the router.I purchased the plan in a physical store, where the manager told me how much of a good deal it was because I was getting...
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