Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Does anyone have an email address for the director of customer services for Three?Yet again I'm faced with a problem with my mobile broadband and I can't get a straight answer out of the staff when I phone. I've called 5 times today and I've had 5 d...
I’ve been a home broadband customer since April and have had a reliable connection since then (excluding the firmware issue a few months back) until recently. Normally I can expect 700 down and 100 up at any point in the day, however recently evening...
Up until yesterday I've had relatively small issues.This though is pushing me over the edge. I have a ZTE MC801A providing me with 5G at between 150mbps but I've recorded up to 198mbps.I discovered that on my Xbox my NAT type was set to strict becaus...
Hi,I recently bought the ZTE 5G Hub but it looks like there's a network issue with the router. The SIM I was provided with for the router works fine for internet connection on my phone but there appears to be a network issue only when I try to use it...
To access the OpenVPN server on my home network from outside, I need to set up port forwarding on the ZTE MC801A 5G router provided by Three. I found the settings in the router settings under Advanced Settings - Firewall - Port forwarding. I entered ...
I’m making this thread as a call for support and a review on my experience on using the 5G Home Broadband setup for gaming. Absolutely terrible! I can’t complain about the download speeds, but my main issue is the ping is so inconsistent and is worse...
Hi there,I phoned Three to cancel my 1 month rolling 5G Broadband contract on the 1st December (within the 30-day initial period), and was told they’d send a returns package for me to send it back in.I was told this would take up to 5 working days an...
Hi. Do either of the 4g or 5g WiFi routers have a phone socket?
Received my 5g hub in November which worked fine. Woke up today and can’t connect to the internet. I’ve tried reset, rebooting and turning it off and then on again.
Got a brand new ZTE MC801A from three yesterday Every 12hrs approx. The speed drops from 800Mbps to 50Mbps, sounds like it’s dropping to 4g, the only way to get the faster speeds is to reboot the router.Also, why was I sent the ZTE MC801A and not the...
