Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

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Conversations

No Delivery Date

Hi,I upgraded 3 days ago to an iPhone 16 Pro Max 256gb Natural Titanium and following a fraud check call the next day, was told that my order had gone through (recieved an email confirming this). The person I spoke to from that team said that my orde...

Nottutum by Fledgling
  • 506 Views
  • 1 replies
  • 0 likes

Upgrade

Well cheesd off wanted an early upgrade (2 months) was on the phone to an adviser  for about an hour told her the phone I wanted etc etc then on the end after saying I will be receiving it on Monday she wanted to no what I did for a living how much I...

KWB by Fledgling
  • 450 Views
  • 1 replies
  • 0 likes

THREE TRADE IN - DO NOT TRADE IN YOUR PHONE

 Upgraded early through Three. Gave me a trade in option, £249 offered for my trade in. I have sent off as instructed, received (eventually) a confirmation from Ingram Services Ltd that they have my device and payment has been sent on 22/10/24. It ma...

iPhone order

On the 14 of September I made an instore order for an iPhone 16 pro max desert titanium I was given a delivery date of 3 October but as of today the 30 of October it is still not delivered and when I check online it says submitted. There is no update...

Data

Hi my Girlfriend wants to buy more data but she couldn't. Her number is 07*********

Alpha by Fledgling
  • 389 Views
  • 1 replies
  • 0 likes

number transfer

hi i got a new sim contract with three i was with ee so different number and i asked for a number transfer. i got the sim in post on the 25th so Friday and i set it to change today on the 28th Monday and it still hasn’t changed to my old number 

tilly05 by Fledgling
  • 395 Views
  • 1 replies
  • 0 likes

Unfair £105 charges

I sent a device back over 2 months ago, a 5g router as I needed for 2 months until I had Sky installed. Then just over a week ago to my horror three decide to email and text me that I owe then £105 as they haven't recieved the device,2 months later!!...

Hoboefc by Fledgling
  • 462 Views
  • 1 replies
  • 0 likes