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Best solution Request to Cancel Duplicate Roaming Pass Order and Refund

Dear Three Accessories Team,I hope this message finds you well.I noticed that I accidentally placed a duplicated orders for the 14-day Go Roam Europe pass today (27 July 2025). The order IDs are:• #561641198A – Completed• #561587337A – CompletedI wou...

Best solution New sim

I've just upgraded from a sim only contract with three to a device with a different plan, will I get a new sim card or will I keep the same one and will I keep the same phone number? 

Josie211 by Fledgling
  • 1225 Views
  • 2 replies
  • 0 likes

Best solution Second plan to contract

Hi I am wanting to add a second plan to my contract for a family member is that possible 

request an unlock code

request an unlock codeWhere is that option on three.co.uk ? It is on a three.ie,Missing three.co.ukThis customer web support is so poor

Radekf80 by Fledgling
  • 1024 Views
  • 2 replies
  • 0 likes

auto top up

hi i just want to know if my auto top up is a data pack, how can i check this? 

Two phone numbers?

Hi, I got a new phone and sim card. I started the process to keep my original phone number, but I think I made a mistake. Now i seem to have two phone numbers -- my original one normally recieves texts while the one that came with my new sim is conne...

smacp-10 by Fledgling
  • 1033 Views
  • 2 replies
  • 0 likes

Nonsense 3 plus offers

Sick of the £1 coffee network offers.  The offer was on earlier then walked into the cafe and it didn't display the offer.  Then the other week went into knoops at Oxford and it wouldn't load the offer.  It's embarrassing to say the least.  I don't k...

Savvy1 by Active
  • 1657 Views
  • 9 replies
  • 0 likes

Best solution Can i buy just a phone

I have a pay monthly sim plan. I need a new phone can I just by the phone monthly and keep my pay monthly sim

How to change pickup to delivery

Hi I ordered the phone Selecting pickup but now I want to delivery Anyone know if is possible Thanks

122 by Fledgling
  • 963 Views
  • 2 replies
  • 1 likes