Devices – Get support for device related queries

I can't identify my bills

I bought ipad pro 12.9 with sim card under three contract. But I can't send text massages or even three company massages. So i don't understand now how much i pay them now .According to my bank account they charge for two times same items. I checked ...

Using a new sim

I have finished my 24 month contract with 3.I will keep the phone and switch to a sim only deal.When I put the new sim in will I lose all the contacts,apps photographs etc.Or do I need to back everything up.

Sim-free purchase in store

If you are already a Three customer on a sim-only plan, why are you charged £10 for a "top-up" in store when buying a handset outright? Why can't this be waived?

DPD Tracking Issue

I recently ordered an iPhone 15 on the Three website, and I was allowed the phone as I passed the credit check and got sent my tracking reference number and the contract details, however, I downloaded the DPD app so I can track my delivery and when I...

Sim card

Will my Samsung S 22 sim card fit any other phone. I was a pay monthly customer but just cancelled. I want to keep my number

Samsung mobile

Good morning my Samsung is under contract with Three for damage cover. I have paid the excess and was told it would be fixed within a few days. my mobile is ***********. I have not heard anything since. please let me know what is happening. kin...

Three texts

Hi how can I stop three from texting me at 4am about a recurring top up?

I got paramount plus free for a year when I renewed contract in December, still cannot get it as I d

I don’t know how to get paramount + on my tv , got it free in December and haven’t been able to find anyone to help , I’m deaf and can’t phone

Why cant i log in to my mobile. It keeps taking me to my broadband. I have tried reregister but no

Can't log in my mobile only goes to broadband number

Any plans for the new Sony Xperia 1 VI?

Are there any plans for Three to do a contract with the Sony Xperia 1 VI? It releases May 15 and so far only O2 are showing it as a deal but they are a rip and rubbish signal.