Devices

eSim & SMS Messages

I have recently moved my number from physical to eSim, all with Three.Since the move to eSim, I have not been able to send SMS messages to people Is there something I've overlooked? A setting maybe?

Samsung Galaxy A55

When will the A55 be available from Three?

Hello, i need some help here. Upgraded my device iphone 15pro last friday, and found dust under camera lense, contacted 3network web chat, for exchange device. i have been told it will be delivered with 7-8working days. My main question is: why T&C s...

5G Hub prevents notifications coming through on my phone

I signed up to Three home broadband on 18/01/2024, my 5G hub would have arrived a few days after this.On 06/02/2024, I messaged a friend and said my Google Pixel phone was sending me notifications through with a long delay. It would have been doing t...

Returns labels for Mobile phone

On 1 March I contacted 3 to cancel my contract and new phone before it arrived. I was promised a DPD returns label by email. Since then I have phoned 4 times looking for this, afterall its only an email, with more promises. I am aware that the coo...

I have made extra payments for my iphone with 3 contract. Will I get my refund?

I brought apple iphone with 3 sim contract. I made 2 extra payments as my payment is all paid for my device. Will I get refund for extra payments made ?

Does Three mobile stopped selling OnePlus phones?

Does Three mobile stopped selling OnePlus phones? or are the OnePlus12 will be available at some point?

E53305 - Galaxy Watch 6

It's been 4 weeks since I took this contact out after recently purchasing a new S24 Ultra. I have wasted about 15 hours on the phone to support team and eventually a technician who could understand what I was taking about.But still no resolution, sam...

Selling phone while under contract

I have took out a contract with three within the last few months but decided I am not too keen on the device I got, are you allowed to sell the phone while still under the contract? Of course I will still be paying the contract but just wondering if ...

Upgrade

Hey so I have a three contact for 100gb that finishes in December. But I want to upgrade the data allowance to unlimited till December. I think I can do it just need some help. Or even if I can decrease the data allowance to the minimum and get a 2nd...

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