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Changing transfer date

I’ve activated my SIM card but set my number to be transferred on the 23rd December. I would now like to bring this forward to as soon as possible. My first contact on the online chat yesterday said this would be fine and done today between 12 & 5. T...

Ear podd

I would like to speak to someone about my 3 account 

Gaynor by Fledgling
  • 1139 Views
  • 3 replies
  • 0 likes

Best solution 5G Outdoor Home Hub by Greenpacket Y5-210MU Helpful Information.

Hi Everyone,I thought I would post this as I couldn't find the information myself. I recently go the 5g Outdoor Hub it's awesome its easy to use and its stable. The issue I had was getting on my three app as I didn't have a phone number and I couldn'...

Iphone 16 early upgrade

I went through the early upgrade process online to upgrade from the iphone 15 to iphone 16 when going through the process it said nothing about any charges or anything and now 2 months later they have tried charging me for the iphone 15 and the 16 if...

Bdizzlee by Fledgling
  • 1326 Views
  • 3 replies
  • 0 likes

Smart pairing

I am unable to pair my smart watch as apparently I already have a pairing plan? Which I do not I can’t seem to do it.I’ve spoken to so many different people with no help.

Danz90 by Fledgling
  • 935 Views
  • 2 replies
  • 0 likes

Sim upgrading

I have recently upgraded my phone.my sim is a separate contract which runs out very soon .is it  possible to add another device with this sim ?

Moe123 by Fledgling
  • 783 Views
  • 1 replies
  • 0 likes

secondary SIM card

I have renewed my contract with 3 and I purchased a new mobile phone. I transferred the SIM card from my old mobile to my new mobile phone, as instructed by the staff in the 3 shop in Carmarthen. I was given a secondary SIM card and I inserted that i...

Lin001 by Fledgling
  • 976 Views
  • 1 replies
  • 0 likes

Nightmare trying to trade old phone in!

So I had an email on the 28th of October saying I could trade my old phone in when renewing my contract and they would give me £150 on top of the regular trade in value. So I spent an hour on the phone signing up to a new contract. Received the new p...

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HUD209 by Fledgling
  • 2151 Views
  • 6 replies
  • 0 likes