Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

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Best solution Awaiting a Return Label for Device

Hi there, I recently upgraded to a Google Pixel 7a and decided within the 14 day cooling off period that whilst the device choice was right, the value plan wasn't. When I contacted live chat, I had to cancel the entire order just to change to a lite ...

Insurance

No proper response and worst insurance company 

Lasyavi by Fledgling
  • 893 Views
  • 4 replies
  • 0 likes

Signal In Sheffield

Over the course of a contract my signal gets worse and worse with three. When i first signed up to a contract my data speed was perfect, after about a year it slowly got worse until my contract expired, then I signed up for a new one around September...

Yes by Fledgling
  • 1056 Views
  • 2 replies
  • 0 likes

Cannot link Apple Watch to data plan

I bought an Apple Watch through 3 and signed up for the 24 month smartphone pairing plan around 3 months ago. I am still unable to link my watch to my smartphone data plan. On the watch app when I try enable mobile service it just gives me the option...

Stw505 by Fledgling
  • 715 Views
  • 1 replies
  • 0 likes

24 month plan - 36 month phone

I think my plan is 24 months but my phone itself was over 36 months. My plan ends in July and it's saying I can upgrade - but I can't see how much the phone part of my bill is, as I assume I would need to keep paying for this phone for another 12 mon...

Complete Your OS Upgrade

Every time I update my phone 3 forces me to "Complete My OS Upgrade" which basically means "we are forcing you to look at these apps and select some for you to download to make us money unless you unselect them". I also have random games just appear ...

Yes by Fledgling
  • 2360 Views
  • 5 replies
  • 1 likes

Question about cooling off period

Hello, on Friday 19th April 2024 I upgraded from Samsung S22 ultra to Samsung S24 ultra. I was in a store on Friday looking to upgrade my phone and I wasn't 100% set on upgrading to the 24 ultra but I felt like I couldn't say no (I'm not trying to bl...

Aeraa by Fledgling
  • 4022 Views
  • 18 replies
  • 0 likes

“Amazing” deal 😂😂😂

Got an email from Three ===============================This new exclusive offer has your name on it. As a loyal Three customer we’re offering you incredible savings when you take out an additional contract. Share the UK’s Fastest 5G Network with lov...

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