Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

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Conversations

Mr

I have been a customer for more than 15 years. My upgrade was due in August 2023. Three promotion departments offered me an iPhone 15 Pro with a Watch and the offer was turned down. I changed from iPhone 14 to a new modern phone for the next three ye...

Edem by Fledgling
  • 2228 Views
  • 6 replies
  • 0 likes

Add on

I have had issues withy add on. I just wanted more Data since I ran out and I am going outside the my city tomorrow but it is looking like I will have to cancel my plans due to this. I paid for the unlimited data plan for one day. All my payments wen...

SIM

I own a Samsung mobile (SMG950F) and subscribe to a pay monthly SIM which currently has 6 months to run until the end of my contract. I am going to buy a new Samsung phone, can I transfer my existing 3 number and SIM contract over to a new phone? If ...

Janet17 by Fledgling
  • 817 Views
  • 2 replies
  • 0 likes

No Service on cellular iPad Pro on brand new sim

I have just purchased a 24GB mobile broadband sim via Amazon and when insertining into my iPad Pro I am getting no service indicated in the top left of the screen. I have checked all apn settings and rebooted the iPad to no avail. I have used these b...

Madlil by Fledgling
  • 964 Views
  • 2 replies
  • 0 likes

IPhone 15 pro returns

I just received my iPhone 15 pro today, I don't seem to like it. Please can i return it and get a full refund? Or I exchange it for iPhone 15 pro max? How many days do I  have to get it returned?

iPad contract

i used too like three totally disappointed I have 2 phones out on contract and 1 Apple Watch no problem but turned down a iPad saying I didn’t pass credit Score so how did I get these won’t help me my accounts have never been in arrears or late paym...

Three 5G Home Broadband router Zyxel concern

Hey all I hope you're doing well, ok so I've been a Three Home Broadband customer for over a year at this point, and the service has been pretty decent throughout that time other then a few issues here and there but nothing major, however I have been...

DawnXT by Fledgling
  • 1625 Views
  • 3 replies
  • 0 likes

Best solution Watch F1 on iPad

I have a three sim only sim for calls and texts, but occasionally I want to watch F1 when I’m not at home. who can tell me which sim to purchase, I should have done my research before I bought the sim when changing from my last supplier.

Apple Watch Ultra 2

 Been stuck with this error for last few days tried at various times to see if can get passed error and nothing, can’t see how a company can offer a service but not actually provide it might have to look at a different provider as unable to use my Ap...

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Apple Watch Series 9 unable to pair with Three

I purchased a new Apple Watch Series 9 yesterday. I was able to pair it to my iPhone XS but like thousands of other people in this forum, I’m unable to pair the watch with Three when attempting to activate the mobile service feature. This is my first...

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