Devices – Get support for device related queries

Lost my iPhone 14

I bought a phone (iPhone 14) in September. Didn’t get to insure the phone, the phone was stolen by a pickpocket on a train trip in London. This is so sad. I am now having to pay £55 pounds every month for a lost phone. Lesson learnt- next time insure...

Gary

Can anyone tell how to connect a Apple Watch please as I’m still haven’t been able to

Issues with transferring number

I have recently moved over from Vodafone to Three. I got my pac code and its all transfered over however, I've sent a message from my new phone and the responses from who I've messaged are going to my old phone even though it shows no network and my ...

Pixel watch lte

Hi I have a Pixel Watch lte and a Pixel 7 Pro. Could you advise me how to pair my SIM to my watch, or when this service will be available? I am really looking forward to going out and leaving my phone at home.

SIM activation issue not sorted for almost a month

I contacted 3 to get a replacement SIM for my monthly contract phone on the 11Feb, it arrived on the following Weds and despite numerous live help chats didn’t get told until the Sunday that the sim wasn’t working and there was a glitch. Told to go t...

Confused over new sims

I got an upgrade and it came with two sims one pay as you go and a new pay monthly one both different numbers is the pay monthly one connected to my contract

My Bill.

Please I need a full details of my contacts cause I don't understand my contract terms again as regards my monthly bill...

Watch plan available on galaxy watch 5, but not 4. Why?!

I see that Three now offers watch/esim on the Galaxy watch 5, but apparently not on the watch 4 despite it being exactly the same chipset. Same CPU, same ram, same OS, same storage. It's basically the same device with a different outer design and the...

Incorrect phone number showing in settings

I've transferred over to Three from O2. I have an Android phone. All went well however when I go into settings and about phone I'm seeing the original phone number that the SIM had before I ported my phone number over from O2. I'm not able to edit th...

What's the difference between Free Pay as you go sim & 12/24 Months Contract Mobile Broadband?

Just like it says in the Title, What's the difference between "Free" Pay as you go sim which can be ordered for free from the website & a 12 or 24 Months Contract Mobile Broadband SIM? I'm planning to get an Advanced SIM contract to use my phone as a...