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Conversations

Damp Squib Customer Service!

Have had several conversations both on web chat and on the phone with customer services regarding my delayed order, and each time, they are able to provide Zero usable information on progress! BBelow is the transcript of my last web chat to illustrat...

Really fed up now

Can’t even pair my phone data to my watch as I get this message now ! Your Three account is not eligible to enable mobile service on your Apple Watch. Contact Three for more information. Can anyone help as I’ve been in touch to tech support and they ...

ja975 by Fledgling
  • 814 Views
  • 2 replies
  • 0 likes

Smartwatch pairing abroad

Why can’t smart watch pairing be used abroad? I’m confused that I can use my phone data but the watch using the same number cannot. Can anyone explain why?

"one of the fields is missing" solutions

Hi, After 2 days of trying, I got it to work. Issue: "THERE IS A PROBLEM""one of the fields is missing"Solutions:"Watch" > "General" > "Software Update"Charge your Apple Watch while trying to pair on your iPhone. Also, try without charging and leavin...

Problems setting up mobile date pairing plan

Hi I’ve just purchased a Apple Watch series 8 all is ok apart from when I’m setting up my mobile date pairing plan - I’ve put my email and password in my3 page when prompted by the watch app and it say all looks good just setting the plan up the I ge...

ja975 by Fledgling
  • 1654 Views
  • 4 replies
  • 2 likes

“There’s a problem” pairing Apple Watch with iPhone

I’m aware this is basically a massive club of people being completely chinned off by Three when it comes to errors surrounding Apple Watch mobile data. Just curious, is anyone else stuck on “There’s a problem” at the moment? I’ve had all the errors t...

Cpbasso by Active
  • 1178 Views
  • 2 replies
  • 0 likes

Apple Watch Impossible to Pair with Three

For the past 2 days I've been bounced around Three's Support Network with no solution to a somewhat simple issue. It seems like the "Technical Support" team and even the "Senior Technical Support" team have no clue as to how to fix an Apple Watch Net...

Nadeem1 by Fledgling
  • 10921 Views
  • 21 replies
  • 9 likes

Best solution Upgrade fee (Why)?

This is really a question rather than a moan. I fancied upgrading my iPhone 12 to the new iPhone 15 pro max with the same SIM card and number. Three offered me a good price with no upfront payment. BUT wanted £492 early upgrade fee. When I wanted to ...

Anonymous by Not applicable
  • 5448 Views
  • 6 replies
  • 0 likes
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