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Conversations

iMessage activation error

I’ve just got a new refurbished iPhone 14 Pro and everything’s gone fine setting it up except my iMessage and FaceTime won’t connect to my phone number and I get an error saying “an error occurred during activation try again” whenever I try. I’ve res...

marlling by Fledgling
  • 882 Views
  • 1 replies
  • 0 likes

Changing Three Modem ZTE MC888 to your 5G Outdoor Router with Eero 6.

I live in an area of Bolton where it's only possible to receive a 5G broadband signal outdoors and 4G only indoors. I live in  bungalow and a couple of months ago I moved the ZTE MC888 router to a position as high in the loft as I could get it. Lo an...

NevG by Fledgling
  • 7491 Views
  • 10 replies
  • 0 likes

Upgrades

Hi, I came into store yesterday and upgraded, I will be getting the iPhone 16 but waiting for it to be delivered, I’m just wondering when will that get changed on my app?Thank you Katrina. 

Katrina by Fledgling
  • 764 Views
  • 1 replies
  • 0 likes

Issue with VoLTE and IMS Registration on Rokit 3D Pro

I am writing to seek your assistance with an issue I’m experiencing on my Rokit 3D Pro handset while using your network. I have been a loyal Three customer and have recently encountered a problem related to VoLTE and IMS registration on this device, ...

joeuk3 by Fledgling
  • 1804 Views
  • 2 replies
  • 1 likes

cant top up

i can not top up my phone or recieve calls can i know the reason why please thanks.

Iphone

Should I turn of roaming when in Benidorm.

Device

upgrade 

Abdul by Fledgling
  • 678 Views
  • 1 replies
  • 0 likes

Double charged airtime bill

I recently upgraded my phone which was offered to me for free. I processed this fine with no issues, received the new phone fine. I was surprised to see my old bill amount be taken by direct debit today? I logged into my account to see 2 airtime agre...

Roar123 by Fledgling
  • 720 Views
  • 1 replies
  • 0 likes

iPhone 16 pro max order

Hi, i was advised an october 9th delivery for my phone but on my orders it still just says ‘submitted’. Anyone got any information on what that might mean? thanks!