Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.
Hi, I have just purchased an unlimited data add on for the month for £25. When I go to the add on section of the app, it says it’s active and is £0 and is not showing up on my bill.I am still getting messages saying my current data is running out. Do...
I would just like to enquire whether anyone has actually received the funds for their Three Trade In device?I received an email confirmation 12 days ago confirming payment for my device had been paid straight into my bank account. After consulting wi...
For years I've been on contracts where I pay around 40 quid a month for unlimited everything. It's currently £44. I'm looking to upgrade, but I can't find the option to carry on paying around the same price. I usually get a free handset and the unlim...
Returning customer with number previously registered with three+I got my current number with three, and I moved to ee, and vodafone then I came back three for the whole period of my contract, I couldn't access three+ and complained customer services ...
Am on a sim only plan not a three your way plan iphone 14 pro max am looking to get a 16 pro but would like to convert to esim.How can I do this? On the my3 app I went to help and pressed replace sim nothing happened also there is no option to conver...
My Galaxy s9 wont let me recieve or make any calls I can text and recieve text. I don't have an option for voLTE in my connection settings. When people call my phone it rings, my device is on, and I dont recieve the call on this device. It wont even ...
Text and data are still fine, so I'm assuming the issue is related to the 3G shutdown.Via How to ensure your phone is ready for the 3G switch off and https://devicesupport.three.co.uk/guides/device/Nokia/8 supports VoLTE.Any ideas?
TV connects to WiFi and wired connection to mobile broadband router but has no internet connection. Tried setting DNS to googles (8.8.8.8) still doesn't connect to the internet.. All other devices work absolutely fine
Has anyone received the payment for their trade-in? I received confirmation a week ago that payment was made, however this has still not been reflected in my account.
Hi iPhone on 18.1 and noticed that you can now convert your SIM card to an eSIM, was that there before and would you switch?
