Devices

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Conversations

Transferring e-sim from old iPhone to new iPhone

Hello,I just purchased the new iPhone 15 pro and I was trying to transfer my e-sim from my iPhone 11 to my new phone and it wasn’t working I tried several ways such as the direct transfer through iOS and through QR code it’s not working. Can you plea...

Samsung Watch Pairing Issue

Hi all,I am on a SIM only plan with Three. Recently I ordered a Galaxy Watch 6 Classic, which arrived today. I am trying to set up the LTE (Smartwatch Pairing) for the watch, but this isn't working. Here's what happens:1. I click 'Set up a mobile pla...

PaulLFC by Fledgling
  • 1738 Views
  • 3 replies
  • 0 likes

Unable to get returns label

Upgraded to a new contract on the 24th November only to receive a handset on the 29th November which was faulty (unable to get service). This went through a troubleshooting process and the the second line technician advised this would need to be inve...

Best solution Ben Hollows

Hi my phone is broken, and I when ever I say I'm getting connected they hang up and when I do it online they dont have my phone as an option.

Problem with bill payment

Hello I have agreed to pay £5 for a month for my contract for this phone but they've taken £6 pound which I'm not happy about , and also the money has been taken before a month has come since I got the contract. Its only been 16 days since Ive got it...

Fake iphone 15 Pro Max Delivered

Hi guys,Just wanted to make people aware that today I had a delivery of my new iPhone 15 Pro Max via DPD. The package was sealed but once I opened the box, I found a fake Chinese copy of the iphone 15 Pro max. I have spoken to Three Customer services...

H8971 by Fledgling
  • 3141 Views
  • 6 replies
  • 0 likes

Sim card

If I purchase a new iPhone 15 with a new plan, can I use my other sim in the new phone ? Both three SIM cards ?

hi

i want to reset my locked phone i forgot the password i wana hard reset it bit the three uk logo is showing 

ali4233 by Fledgling
  • 857 Views
  • 1 replies
  • 0 likes

Apple Watch not pairing with Three

Hi, i can’t seem to pair my apple  Watch series 9 to my mobile service Three.anyone with the same issue and how do i go about it please

Zoe90 by Fledgling
  • 1890 Views
  • 3 replies
  • 1 likes
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