Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I recently ported my number from Lebara and received a text confirming it had all gone through… Happy days, so I thought.Made a test call and all good as showed my ported number correctly. Sent a test text and this is where I am having issues.When I...
My daughter has gone to Europe and is currently in France. After working for 2 days the phone no longer recognises the SIm Card. Three customer service keep telling her to manually select the network but because the SIM isn't recognised you cannot ge...
I've been a loyal customer for years, but since getting my new phone last month (that's when I noticed it, I don't know if that's the cause) I can not connect to the web anywhere within a mile of so of my house/town. I can't even get onto the 3 websi...
I’ve had problems at home for months now I can only call people over watsapp if I use normal call option no one can hear me and all of our phones are the same. All 4 of us are with 3 so this can not be a device issue but more to do with the provider ...
I have been with three since when it started but lately it has gone from bat to wors I live in london and 95 % of the time I don't have reception.Is there any way to claim back for not using any data fot 24 months as there'isnt any reception to use ...
Hi,i am using three network about 7 to 8 month.but i am not happy with the network i travel daily basis in uk they can't give proper singnals or internet i have contract with your network you provide me services properly this is our contract if can't...
We got problems over two months nearly in Doncaster lakeside area and its surrounding.they not been sorting that out we losing loads of our work but they keep taking there charges for nothing.is anyone else got these issues.
I have a 5G sim & iPhone 14, 11 months left on my contract. In an attempt to break the hold my iPhone has over me, I bought a Nokia 5310, but unfortunately my sim doesn't work in it.Can I get a second, non-5G sim with the same number, so I can use th...
Currently in Spain have not been able to get data roaming working despite receiving text messages from Three stating that go Roam is working. Looked at all the guides and instructions still can’t get it working. Tried to use their digital assistant...
