Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
In Slovenia now, Trouble with internet not connecting at, still 8.5 Gb data allowance left but not connecting at all. Voice and sms working.
Wifi is down again restarted and turned off and on again but still nothing taking the piss now why should I have to pay for wifi that doesn't even work properly, currently looking at other providers, sort it out
I have been a Three customer for 12 years. I prefer to use 'pay as you go' monthly top ups, I topped up £10-15 a month depending on how much data I needed. One of the main points for me to stay with Three was their EU roaming policy and cheap interna...
I have been using the 3internet APN for about 3 years now and never experienced problems with it. Historically, I would be assigned a public IP when I connect and would keep it until I reset my connection (reboot or power outage). That was up until...
This week I upgraded from my 3yo Huawei router to the 4G Home Broadband hub and I should've just stayed out of contract and cope with the lower speeds of my old hub.When I use my Cisco AnyConnect to work from home, I am unable to access anything via ...
I topped up and it’s not working please help
Bought 15 pound voucher so i could buy call/text/data one month pack, i try to apply after being told it was ready to apply ,it doesn't happen. Now i am left with paying by minute which is incredibly expensive, i have tried to resolve issue but nothi...
I've been on 3 for years and as such have the Daily Go Roam Pass - EU & ATW on my account.Recently I've not been able to get data when travelling (France and Singapore), SMS and voice calls have worked fine.- roaming is enabled, data is enabled, netw...
Since 7.30 last night the transmitter has but sending out a signal with 1.3 go Dow load speeds and I bar for calls. I know it’s the transmitter as I have 5 devices all saying same thing. Also my Mac traced the issue back to it using diagnostic tools....
Tenterden mast is down i guess due to freezing fog in the area. 4 hours of total balckout now.
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