Network

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

So first full day , not great experience

Hi all,So it has been my first day trialing three, it hasn't been a good experience. So started off fine had 5g at work instead of the 4+ I was used to with EE, but then the dreaded issue and why I left three 7 years ago, I had full strength 5g signa...

Cheapest way to use phone overseas

I am travelling to Orlando soon. What’s the cheapest way to be able to use my phone for local calls, messages etc?

Payg Vs contract

Hi,I am looking at leaving extremely expensive also known as EE, at the moment I'm trialing a three paygo SIM card as I was with them 7 years and I would say it was a C+ experience, (biggest issue was network congestion in big cities) so I just put a...

Playstation wont connect to hub

So both mine and my housemates playstations have stopped connecting to the 5g hub on the same day. I rang up and three are trying to pass the buck onto playstation which is impossible as it works when tethering to an iphone and the fact that both pla...

No Mobile Data

Hi,I suddenly lost internet access on mobile. I have tried everything including a full factory reset.I even tried the sim in 2 other phones & got the same problem. I contacted 3 via chat & they sent a new sim. This worked for about 2 days then it sto...

Unknown charges on bill when roaming

I’ve just received a text saying that I’ve nearly reached my spending cap for this month, I phoned customer services who really weren’t much help at all and also tried the live chat which kept logging me out halfway through, anyway looking at the cal...

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