Home

Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by • Community Moderator
  • 8716 Views
  • 17 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by • Community Moderator
  • 3756 Views
  • 2 replies
  • 3 likes

Roaming not working

Good Afternoon,been having issues with my roaming, last month I was in Poland it work just fine I am in holiday in France and I can see is connecting to the roaming shows 4G but I cannot connect to the server. I ready restart the phone 6 time, i read...

YP19 by • Fledgling
  • 40496 Views
  • 16 replies
  • 1 likes

I’m 33

Already IP, £35 for the month

Mhammed by • Fledgling
  • 899 Views
  • 1 replies
  • 0 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by • Community Moderator
  • 3756 Views
  • 2 replies
  • 3 likes

Network issues for over 1 week in Darlington

There's been very little coverage and slow speeds in Darlington town centre for almost a week now. What is going on?. There's no service coming from the mast atop Northgate house, instead I'm relying on sub 1mbit band 20 from distant masts like the o...

Al3 by • Fledgling
  • 2793 Views
  • 7 replies
  • 0 likes

Data

I have purchased an add on for 50gb of data and the internet won’t work

Voice breaking up on calls!

I can’t have a conversation on the phone as I keep breaking up, ‘three’ shows no problems at my address!. Visited my local phone shop who told me there is a problem with three and people have been in to complain. I’ve checked OFCOM coverage checker a...

Noiff by • Fledgling
  • 1278 Views
  • 1 replies
  • 0 likes

Spital Tongues Windmill Court

Anyone in this area having problems with their mobile data signal? Internet speed seems to go up and down. Is it because of my post code ?

tsaim by • Fledgling
  • 842 Views
  • 1 replies
  • 0 likes
Labels
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Top solution authors
View All