Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I have joined back three network because it has excellent 5G speed. Three+ is detecting my number and not allowing to register again. So I tried login and forgot password and tried with new password but that also doesn’t work. Three tech team said we...
Hi I’m going to turkey what’s the best and cheapest way to not get big charges ?
Going to Spain for a week. Will I get charged extra if I use my phone?
Hi Does anyone have any advice , when I sign up for website registration abroad eg to buy coach tickets when the OTP is sent I never receive it , have tried all variations +44 laving the 0 off , adding the zero , nothing comes through. I have tried s...
We are all aware that if you request an eSIM out of hours there is a bug that stops you receiving the email with the QR code.Was having a play around in my account and went in to the activate SIM card option on the line, lo and behold the QR code and...
I’ve found a number of posts about this issue last year but none recent, I saw that moderators were investigating and wondered if I could get any help before I go to the ombudsman as three refuse to take any responsibility. I’m mid way through a 2 we...
I've been with three for the last 2 1/2 years and we are located about 300m away from the three mast and as you would expect our connectivity has been excellent, both on our mobile broadband and mobile phones and speed has always been in excess of 10...
All day I have had service then all of a sudden I have nothing, would like to know how to fix this, I have tried to turn phone on and off and still the same problem how do I resolve this ?
when ever i ring 333 off my pay monthly three phone it makes me type my number in witch is annoying esp when you dont have pen about is there something i can do so when i ring i dont need to type my number in like the old days as never had to do this...
Hi, looking for advice please as a long standing THREE customer.I am currently on a SIM only Pay Monthly contract with 9 mths to end of 24 mth contract. I wish to change at the end to a PAYG rolling monthly contract (SIM only) … to enhance my GoRoam ...
