Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Just over a month ago the mast which is closest to my home went offline. According to Three's service status page upgrades were being performed. Following the first week the status page had reverted back to being no issues, however last week there wa...
Whilst trying to transfer numbers with PAC code (from Virgin Mobile), I got to the switching form and it kept returning "Error Message, Unknown Error". All the info is correct. If anyone knows a fix that'll be great thanks, also as I inputted my PAC ...
Roaming charge £5 each day for unlimited data which has to renewed each day,Why on earth can we not buy for the days away rather than one day at a time, or even a week at a time, month at a time etc.?it seems that other providers are steeling the ini...
Hi, I top up my sim card on 11 of August. However, the bundle is still not active until today. This is my number 07*********. Please return my 10£
Roaming in US. Have been connected for 2 weeks, now being told that i have reached my data limit. I have a contract with 12gb data and still have 7gb left. Help!
Hello, I’ve been using a three sim since a month but I don’t have data on it. However I can enable data and it will connect to 4G LTE. But I cannot use data.But it is normal and it’s not the point of this thread.I can access the three.co.uk website ...
I live in Spain and have a PAYG UK sim in my second phone - to use when I am back in UK and to access certain online services with UK number. I purchased a 10 pound top up when I was in the UK in March and everything was fine. I used data or made c...
We recently joined three and ported our O2 numbers. We can call using our old O2 number on three but when sending texts, they send and receive from the three SIM number? Does anyone know how to solve?
I've recently moved and i now have next to no signal at my new flat.I have to sit in one location to get enough 4G to be able to use whatsapp.Do you offer any kind of network booster? or a 4G wifi router i could use?Thanks
Hi,I been spoken to 3 customer services a fews days ago i been complaining about internet and call interruption in 0X3 area,,my allowance expired today I been promised to replace my allowances credits of the days interrupted could you activate the al...
