Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I recently changed to Three on a contract with a new iPhone 13 and requested a number transfer. I have had a text today telling me the number has been transferred but my mum sent me a text message and I haven’t received it. If I text her, it says o...
A couple of months ago I transfered my number from ID to Three on a new iPhone 15. Since then I’ve had problems sending normal SMS messages - they just end up saying message sending failed.weird thing is, the problem is intermittent. For some peopl...
I am having trouble trying to move my old phone number across to Three.I fill out the online form and it keeps saying "We are having trouble processing this, please try again later".Can anyone help?
Hi - any chance of a technical update on the mast that’s meant to be upgrading in the KY12 postcode area in Fife? For the past 5 weeks we’re getting a very patchy 2mbps download at best - despite a 4 bar signal on the 4G Hub - so we can’t do much at ...
I just migrated from o2 to three, and finished porting my number. I found visual voicemail doesn't work on my iPhone, and it said I needed to call. I call, and it says I need to set it up, fine. I set my pin, record my name, and when I try to record ...
So my other (older) sim got disconnected from data services earlier and just went to re-register thinking Three would have this all figured out by now and nope.Got the account registered and a £35 data addon I put on it on 30/10 has vanished and now ...
How do I turn off my voice mail on 3
As of now, the SMS is still not working. I don't seem to be able to receive any SMS from any of the banks, hospitals and I’m heavy pregnant, or any other senders outside of the Three network.A few contacts sent me messages and they were not coming in...
Hello therehipe you’re wellHow can I renew my data pack?
Unable to access mobile data! Ever since the re-registration it always keeps asking me to sign in. Called customer service, they kept telling me it's fixed but nothing's changed. My account also shows a depleted red bar when I should have an unlimite...
| Subject | Author |
|---|---|
| Subject | Author | Posted |
|---|---|---|
| Thursday | ||
| 3 weeks ago | ||
| 27-11-2025 05:28 PM | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM |
