Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 8522 Views
  • 17 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3741 Views
  • 2 replies
  • 3 likes

Best solution 5G issues

Hi folks, I’m lucky enough to to have a 5G phone but find it isn’t that stable when using it. I have noticed it will start on 5G and be super quick then it will slow and change back to 4G or 3G. I’ve tried speed tests and got well over 300mbps downlo...

SimonD by Regular
  • 2046 Views
  • 1 replies
  • 1 likes
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