Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I am unable to make or recieve normal mobile calls. Nothing happens when I dial any number from voicemail to another person, nothing is working. I can see that I have 4G connection but it does not mean anything. I have switched my phone on and off, g...
I need to reply to a 4 digit number (NHS) but my phone isn't sending the message. Text message to normal mobile numbers is working fine I need urgent help with this please
I’m going to turkey tomorrow and I have a advanced plan on pay monthly unlimited minutes and texts 100gb data with data passport's am I still eligible to use my phone as I would back in uk without incurring any extra charges ? Thanks
As it seems with many others I am unable to make or receive calls since the 3G switch off despite my phone, a Motorola Moto E5 Play, being compatible according to the Three website. I have checked all the network settings & 4G settings are all correc...
I have an iPhone, and for some reason.. the last few days I have not been able to make or receive calls on 4G, even tho I have all bars and WiFi etc. If I switch my phone over to 3G I can make and receive calls, but there’s no bars?! What on earth is...
Hi, I live in Norwich and have been finding it difficult to make calls or even data connectivity. Immediately I step out of anywhere with WiFi, I'm not able to make calls or even browse on my phone.My driving app now uses offline app. I can't drive t...
Calls not connecting
No calls going through or coming through !!
I would like to keep my number and go to pay as you go at end of my contract
Hi, I have a pay monthly SIM and I am moving back to Australia for 2 years. I need my UK number for 2FA and to receive any calls. I don't need data. I am trying to understand how to have the SIM connected to AUS networks without triggering daily roam...
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| 22-10-2025 04:53 PM | ||
| 14-10-2025 08:33 AM |
