Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi,I have bought a three PAYG sim for use while on a cruise. I won't be answering any phone calls while on ship to prevent callers from building up large fees. I also didn't want them to be able to leave a voicemail in case that also incurs a cost fo...
I'm with 3 on my mobile phone almost 12 years and have a 3 mobile broadband ZTE 5G MC801A for 3 years. Never had any issues with a signal in my place SW8 until 5G signal disappeared on 1/01/2024 from both devices and 4G signal dropped too low so I co...
Someone has left me a very long pocket-dial voicemail. Is there any way I can delete it without waiting to the end, so I can get on with my other messages?If not we have all just learned an amazing way to prank/annoy anyone who uses 3 mobile and may ...
So Three have last night Disconnected my Sim. On the app and online it says no active lines and account suspended. I assumed this was down to me possibly missing a Payment however I’ve not received any notification of missed payment or warning of my ...
HiMy 30 day 10GB data pack that I've been roaming in Austrailia with (no issues) expired yesterday ( 25th Feb 2024) and I need to get another data pack.I logged onto my account today 26th Feb and put a one off 10Gb data pack in my basket. The order ...
Data roaming has not been working on my phone (Galaxy S20 5G) for over a year now. I get no data connection at all, no data icon on the top bar or anything. Texts and calls still work, but not data.I've done all the standard things (make sure I have ...
I didn’t get the alert today in Plymouth - is this still a fault with three?
Since the 16/02 the reception has been shocking at best and now it can go to none, network coverage checking states there is a problem that’s being “worked on” how long is this likely to last though please because it has said this for nearly a week n...
Phone I’m using - normal iPhone 13trying to connect ps5 to watch YouTube (I have no WiFi) and as you can see in the picture it stays connected but the actual internet part goes from connected to connecting every 5 bleedin seconds and it’s rather anno...
Hi all,I’m currently abroad and bought a Go Roam Pass which 3 have told me (via text) is activated. Unfortunately I can only text and call but not get online. I have tried a few times over Live chat to get help from 3 but no solutions have worked so ...
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