Network

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

5G Mast

Is there anyway to ask Three to look into installing a 5G mast locally. Im on the very edge of 5G coverage, would love some super speedy internet. Even 4G isn't the fastest here, until about 1am.

Charged for roaming data I didn’t use

I landed in Morocco today at 19:07 with airplane mode on. I turned it off for 30 seconds so i could activate my eSIM but by 19:08 I got a text saying I’d been charged £5 for roaming. Then another text at 19:08 saying I’d been charged *another* £5. I ...

Nearly a week without service

No service

My Daughter has moved into a new uni flat and has no service in or around the flat, is there anything we can do about it?

Best solution Number transfer

I'm having a nightmare trying to transfer my number from a three pay as you go to a new contract. I've tried 4 times and been given incorrect information twice. I tried again yesterday and now my pay as you go (the number I wish to keep ) has gone ...

Not receiving security texts following port

Hi everyone. I ported my number from Vodafone today - all seems ok but I am now unable to receive any security verification texts which means a lot of the apps aren’t working (WhatsApp, online banking etc). From a quick google it looks as though this...

M

Have had nothing but problems with three network. Ordered a 4G plus device had problems would not let us watch anything on catch up and slow internet. Always go through to India when I phone and they don’t seem to be able to understand what I am sayi...