Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Suddenly overnight two days ago I am unable to connect to my work VPN from both my three devices (5g router and mobile hotspot). This also seemed to happen when the whole 3 network went done in my area a couple of times of the last couple of days (l...
I'm using three from last 5 months. I buy a new phone and my current three sim is not working on new phone but all other networks are working. Please someone help me. @Three1
I have a number of Kami / YI Home security cameras at home. There is a Kami app for iPhone and an YI app for iPhone. Both fail to connect to the camera for live viewing. They load to maybe 10% or 35% and then restart loading. It never gets there. It ...
I had my number ported from Lebara to 3 yesterday but I'm not receiving any calls or texts. When I ring my number from another phone it says my number is not recognised. I think it may be a split port. I spoke to live chat and they're sending me anot...
I am a new customer to Three from EE and decided to transfer my existing number over, unfortunately the port seems to haven't worked properly i can send calls, texts and use data but when trying to call my number i get "sorry this number is not recog...
I currently have a Sim only contract with 3 since December 22 (ie not a 'Three My Way' contract ). I am using an iPhone 12 with a physical sim. I want to buy an iPhone15 to use instead. This phone supports only eSim.My iPhone12 could also take an eSi...
Hi all. Since yesterday my phone will not make or receive calls. I van text and data is fine. Just not able to connect message when calling.Answers anyone?
Community access test, I have had at most 2 bars for nearly 3 days. Is this normal? I have a two-year duration 24 gigabyte sim. My phone is a 4G, Honor 7s.
It’s seems that today’s issues were caused by a power failure at a data server centre. Why there wasn’t a back up power supply is something for Three to mull over.
Please help!! I previously encountered an error about a week after I joined Three and ported my number from O2. All worked fine until I received a disconnection message from Three, which occurred as my ported number had been lost. After contacting cu...
| Subject | Author |
|---|---|
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| yesterday | ||
| 2 weeks ago | ||
| 07-02-2025 12:03 PM | ||
| 29-01-2025 01:30 PM |
