Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Best solution Need to access Proof of Usage

So, while away from England, I tripped and fell, damaging my phone camera. How do I get a hold of my Proof of usage, to be able to finish my Insurance Claim?

Proof of usage

I requested proof of usage on the 12th of March 2024. I'm still waiting for it. Can someone help. I messaged John directly but no response. 

3264Iqra by Fledgling
  • 565 Views
  • 2 replies
  • 0 likes

Proof of usage

I requested a proof of usage 20 days back every time I contacted three customer support through online the agent asking me to wait for 5 days we raised your query so is it continuous loop to wait for 5 days every time you contacted a customer service...

Requested proof of usage

I requested proof of usage for my insurance claim for my lost device I requested it on 9th of January at first the agents told I will get it within 72 hours after 72 hours I contacted them the agent told me recently they changed the waiting time from...

Lost phone - trying to blacklist

Hi - I have contacted Three several times over the last few weeks. I have been trying to get my device blacklisted as I have lost it. I have sent my proof of purchase several times to the proofs email address, as well as speaking to about 10 people o...

hi

hi i would like to ask about my new phone insurance please 

ahibaba by Fledgling
  • 663 Views
  • 2 replies
  • 0 likes

Worst customer care

HelloMy phone has been lost and I have been inquiring for proof of barring and proof of usage to go forward with my insurance claim.I have contacted three 5 times!! and I still have yet to receive this information. The customer service is appalling. ...

usman99x by Fledgling
  • 527 Views
  • 1 replies
  • 0 likes