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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3634 Views
  • 0 replies
  • 9 likes

Please Help

whenever I try to access my personal hotspot with my iPad or my laptop, a web tab that says "your adult content filter is off" pops up, and does not allow my other devices to access my personal hotspot. I turned my adult content filter is off, but th...

fknjc by Fledgling
  • 1331 Views
  • 6 replies
  • 0 likes

Can't turn off 5g broadband adult filter

I can't turn off my adult filter because the local 3 store won't accept my ID and I don't own or want a credit card.Why isn't there just a button for it? Like, y'know, every other broadband provider?I completed the credit-check to GET the broadband, ...

SkyGreen by Fledgling
  • 1948 Views
  • 3 replies
  • 0 likes

Adult Filter - 3 mobile

Morning all I have requested the adult filter be taken off my account and I cannot access sites yet from my phone. When I search for them connected to wifi, they appear in the search but then it says 'this site cannot be reached'. When I search conne...

chlo123 by Fledgling
  • 13691 Views
  • 2 replies
  • 1 likes

My3 unable to login

I recently signed up to a mobile wifi plan with Three. So far, so good. The connection suffers at peak times, but I guess that is to be expected. My issue is that I have been unable to sign into my my3 account to configure the set-up. I enter the Thr...

nickmo82 by Fledgling
  • 2022 Views
  • 1 replies
  • 2 likes

PARENTAL BLOCK

PLEASE  PLEASE REMOVE THE BL,OCK FILTER THING I TRY CRAD ENTER, IT NOT WANT MY CARD I OPEN A LIVE CHAT IT BASICALLY TOSSED ME OUT THE THREE APP?  THE PASSWORD ARE NOT GOOD FOR US I HAVE WASTED THIS  ENTIRE MORNING