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Hi everyone, We've moved everything relating to Apple Watch pairing issues to this new conversation and will be providing all future updates as edits to this post, so that you won't need to go searching through the comments for these. I appreciate th...
Hey wondering if you could help! I’ve recently bought a new sim and a new Apple Watch and I’ve had nothing but problems. I’ve been into store and I’ve raised 2 complaints, I’ve had 4 hour long phone calls and yet the problem is still not resolved.The...
I have these issues more than 2 months now, trying to set up a mobile plan on my cellular apple watch.More than 10 phone calls to 3 support and not a single solution. Tried to cancel the smartwatch mobile plan, the customer support team could not do ...
I just got switched out my physical SIM for an eSIM on my Google Pixel 5. I gave a Pixel watch LTE. While the watch appears to recognise the esim it is not able to connect without my phone or WiFi. The Three website still does not list pixel watch, a...
I’ve just had the HUAWEI MiFi and I’m sure it can’t be something I’ve done whilst setting it up.Ok it provides a decent internet signal in rooms in my house (can’t be arsed to sign up for a home broadband Wi-Fi deal) but the battery life is absolutel...
I visit my family each summer for July and August, I pop into the three store and take out the rolling monthly, after a month I cancel with the 30 days notice, but this year I can’t do it in store had to spend over an hour on chat, then was told I ha...
I lost my phone on 17th July 2023and asked three to blacklist the device. They told me three times over the web chat that they had done it yet they never done it. Then I raised the complaint on 06th august 2023 and finally managed to speak with their...
I wanted to purchase an Apple Watch SE2. Figured I’d go straight to my carrier as it would arrive pre-paired to my number etc. looking at the 3 store and the lead page for the SE proudly states “20% faster than the original SE” so this is the SE2 rig...
I have tried paring my smartwatch with three and it has just hung at setting up service for the last 24 hours.. I can see the order online and it is pending and I try to see more detail and I get an error comes up with the error code as errorUid: ff...
Used the website to upgrade from a Z Fold 3 to a S23 Ultra yesterday. There was no option to "add a smartwatch" while doing so, and trying to add a seperate item wouldn't work because "you already have an order open in the basket". So I finished the ...
Hi, I’ve been looking to purchase a Apple Watch Series 8, the three.co.uk doesn’t register that I’m logged into my account and doesn’t let me checkout. So I spoke to sales team today, they informed me that I would need an airtime plan as well as the ...
