Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi folks. Got a contract phone but last time I went away was stung with silly daily and other random roaming charges. my wife in same network but PAYG had no issues at all and no extra charges. I wondering if I can put a PAYG sim in my contract phone...
I've recently been having issues with packet loss - part of diagnosing was speaking to Three who made some changes to my account including the deactivation of IPv6. It eventually turned out that there were other factors resulting in the packet loss.T...
The tie-up has been confirmed, subject to CMA approval.The details can be seen here and take note of the first bullet point under the Great for Customers paragraph.Merger of Vodafone UK and Three UK to create one of Europe's leading 5G networks - Thr...
I have exactly the same problem with PAC code and EE number not not transferred by THREE despite their repeated promises that it will be transferred without any problem!! The man at THREE retail in Sutton, implemented the transfer from EE to to THREE...
Hi last week i was out with family and i started to use my data and it said sign into 3 but every time i do the 3 app and website dont recognise the correct data and it is still like that and i want to know how to fix it my
My 3 is not getting connected to internet thru mobile data
Hi.I spoke to a support agent via the chat today as my account seemed to be showing more data usage than my phone was reporting.Since speaking with the person on the chat my mobile data has stopped working completely. It went down as soon as I left t...
Is there any difference being on a Business Account, compared to being on a Personal Account?
I have not had access to the internet via mobile data for the last 10 days. I have spent many hours in conversation with Three advisors, have had a new SIM card installed, had diagnostic tests carried out by Apple, and reset my iPhone to factory set...
Hi guys, is anyone having similar issues with me? I have got no Internet on my phone since Saturday and I have been calling but seems guys on the phone have no clue what is going on? The trouble is I cannot do my job without Internet connection and i...
