Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2253 Views
  • 0 replies
  • 2 likes

Spend limit

Please remove a spams cap from my phone spend limit keeps setting back to zerotrying to use my phone in Spain. All roaming switched on.can’t call 333chat keeps getting cut out before it starts

JMC by Fledgling
  • 1522 Views
  • 1 replies
  • 0 likes

App doesn't allow me to register

I was in danger while I was abroad and I couldn't use my network. not even the 333 number was working. I tried about 10 times to chat with someone and no one replied. Set up the app was never so stressful and complicated since is not taking my email ...

NellyR by Fledgling
  • 776 Views
  • 1 replies
  • 0 likes

Roaming outside the UK

When I went to France before, I wasn’t able to use the Internet at all. I made sure that I had activated the SIM before leaving the UK and had sufficient date allowance. I’m going to visit Switzerland at the end of this month and don’t want to face t...

Yoshi1 by Fledgling
  • 784 Views
  • 1 replies
  • 0 likes

problem with network

Why not join the network!! What's the problem? (I don't understand at all) Normally 4-5 days can use internet. When the network disappears, it's quiet!!

Misleading contract

I signed a new contract sim only on April I was told when asked that they will be no roaming charges now I realised when in Europe three network is charging me £2 per day van i cancel the council for misleading contract information?

No roaming

Just been on holiday and after 2 days couldn’t call, text or use the internet even though I had a full signal. Almost as if 3 had switched me off! 

Ninjacat by Fledgling
  • 1416 Views
  • 4 replies
  • 0 likes

Call Forwarding from UK to EU

If I set call forwarding from my pay monthly number to to a PAYG number, will I be charged roaming charges on my pay monthly account?? The PAYG gives me free roaming in the EU. 

Can’t make calls whilst in USA

Hi we’re in the USA on holiday and tried to call home. The call keeps failing and says Number not recognised. Data roaming and texting working as normal. I have checked and it says international roaming is activated.Any idea?

Nassi

I’m abroad how to tunr on roaming 

Nassi by Fledgling
  • 541 Views
  • 1 replies
  • 0 likes
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