Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I have been with three for over 20 years and up until I bought my current pixel phone I have had no problems when roaming either in Europe or worldwide.However, for the last 2 years I've been unable to get any data signal using my three SIM in any co...
Been with 3 for years, i am on PAYG at the moment, thinking of buying a new mobile from samsung uk site, it comes with a 3 contract, how would i keep current number on new 3 contact ? thx
I am looking to purchase an 'existing customer offer' for a sim. Would I still have to move my number through another network or can I now transfer my number directly via 3?
I have two Phone a Iphone 16 and Iphone 15 both running IOS 18.5. The Iphone 16 has stopped wifi calling. I have done all the normal resets, reboots, and even reloaded a new esim into the phone, but still no Wifi Calling. If I put them both into airp...
As per the title, I have three new-ish iPads I own outright (two M4 Pro's, one Mini 7), and they all have pre-paid eSIMS in them from UK network Three – the "24 Gigs for 24-months" physical pSIMS you can buy online, that I had to call customer servic...
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I have been a loyal customer of Three Network for over 20 years and have always been satisfied with their mobile data and signal. However, in the past year, I have been experiencing difficulties using my phone unless I am connected to Wi-Fi. I have n...
Hello, is anyone else having issues with upgrading online I’ve tried the app and on safari. Ive gone through the whole process I’ve added all my details passed the credit check chosen collection but on the last stage when I go to review the informati...
My new sim was meant to change to my current number. Did a pac code. So far nothing and the three number is till showing. I turned the phone off and on during say. Also I can’t pair my Apple Watch as it says cannot connect as you already have you h...
Is it possible to cancel my airtime but keep paying for my device? I want to move to Vodafone because of better signal, price plans, and visual voicemail.
