Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Bit of a saga this one and I'm losing patience with Three customer service...I reported my phone lost on the 20th March and my SIM was deactivated, plus the handset was blacklisted. Thankfully the phone was found and returned to me on the 21st, and I...
I order a replace sim and it's not working.it took already 3 days to come
I have recently missed a payment on my bill at the start of this month of £87. Therefore, I went to go onto the three app to solve this payment, it told me I had to re-register my account as they were upgrading the app. I had tried this at least 100 ...
About a day ago, my SIM card randomly stopped working and my phone stopped detecting it, so the day after I went to get a new one. When I got home, the sim was detected but came up with “no service”. I deleted network settings, turned my phone on and...
I am changing my phone and I am abroad . I want to transfer my esim to my new device while being abroad as I have no plans to return UK soon.I have read on this community that it's possible but when I contacted the 3 customer chat they simply refused...
Started porting process in store on tuesday 5th march. Hadn't happened by 6th so called up, was told to wait 24 hours. called on 7th, was told a ticket had been raised and to wait 24 hours. Called back today, no such ticket had been raised. Now been ...
Need help i request a repacement sim and suddenly my network stop working what should i do?
Got an additional plan yesterday so I now have two esims. I received the esim today, and after taking 20 minutes of saying activating it said can’t activate. I have since tried several replacement esims with the same problem. Live chat was useless, I...
Hi everyone,I recently joined Three UK after switching from EE, but was most annoyed about two things, firstly how the customer support team are absolutely terrible, and I mean, TERRIBLE, and also how when you set your mailbox up, you HAVE to record ...
Just been on live chat and got an additional sim, yet the esim email hasn’t arrived yet. Usually it’s almost instant. The plan is showing on the app alongside my main esim, but I’m worried it won’t arrive
