Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hello. I need to check my old phone number if its still active as I urgently need it.
Our three mobile broadband unit has performed very poorly, when I put the sim card in my phone it works brilliantly but in the unit the signal is rubbish. I feel that we are being fobbed off when three are unable to improve it as for about the first...
For last couple weeks barely we got signal on our phones. In past wasn’t an issue but now it’s getting ridiculous. I’m based in PR4 area. I’m wondering if it’s forever as 3G has been phased out or something will be done to improve 4G coverage on this...
Folks, looking a bit of advice here if possible please.Background, over the holidays I broke my phone, well I cracked a lot of the screen and it only partially worked, but certainly needed replaced. The phone used one physical SIM (from another provi...
For the last few days the network has been glacially slow. We have 3 Three 5G routers on different SIMs and a 5G phone SIM. All have the same issue - speed is ridiculously slow. The system status shows an issue in our area but beyond that no real est...
Please how can I get a proof of usage
Hi,i attempt to make a call however my phone keeps on saying that my spend cap has been reached however my spend cap is unlimited.How can i ensure my sim automatically works?i have called three multiple times to no avail.There doesnt seem to be an ac...
Hello can I get new sim please my one is damaged. Thanks
Hello I updated my phone to the iphone 16 pro just over a month ago and have been having problems making and receiving calls this last week but only on the occasion.Most of the time my calls will go through with no issues and then occasionally I will...
I'd like to change my number
