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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 14419 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 5001 Views
  • 2 replies
  • 3 likes

In Cyprus and can’t call or access any help

I am in Cyprus and want to be able to call and access voicemail. Followed all guidance to set up and getting ‘this is not possible’ message. Same message when I use the various methods to try to contact 3. Usually no oribkem abroad. Totally stuck. Ca...

Janemudd by Fledgling
  • 1934 Views
  • 2 replies
  • 0 likes

PAC code and EE number not not transferred by THREE

I have exactly the same problem with PAC code and EE number not not transferred by THREE despite their repeated promises that it will be transferred without any problem!! The man at THREE retail in Sutton, implemented the transfer from EE to to THREE...

Help by Fledgling
  • 1331 Views
  • 1 replies
  • 0 likes

Business account

Is there any difference being on a Business Account, compared to being on a Personal Account?

Best solution Three Voicemail

Hello everyone,I am new to Three and I was setting my account and everything up. I called my voicemail and it asked me to record a nametag. I recorded one but now its sort of stuck as I can't really figure out on how to delete it. I don't want a name...

Anonymous by Not applicable
  • 24796 Views
  • 7 replies
  • 1 likes

Apple Watch technical resort

Frustrated. This is my last resort.I have an Apple Watch Series 5 with iPhone 14 pro everything worked great…. Mobile network was setup and cellular was working just fine... Until I changed my contract mobile number …. Now cellular doesn’t work it wo...

Sudden Drop in 5G signal and performance

Cross post from broadband forum as affecting all my devices.Hi all,Looking for some advice. I have a ZTE home router and a few 5G enabled mobiles. Recently, the performance on all of them has fallen. Typically I used to get over 300/25 via my home ro...

voicemail

hi i divert my landline to my mobile but for some reason its not hitting voicemail all i get is im afraid you cant leave a message goodbye i joined 3 beging of december  it was all working fine as i tested it then. i only noticed the issue within the...

Voicemail

I want to TURN OFF my voicemail. I've dialed 333 went through all the options and still could not do it. I've also gone into the local "3" store and they could not do it either..........I really need this turned off ASAP please

zuma3009 by Fledgling
  • 1857 Views
  • 2 replies
  • 0 likes
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