Broadband

Terrible home broadband

Why is my home broadband continually dropping out and buffering

Hello all,I started using the three brand 5g hub a few days ago and am getting large spikes in ping, I was wondering if I got an external outdoor antenna and attached it near my roof if it would help stabilise my connection a bit? I live in Brighton ...

5G hub, v poor performance

I ordered a 5G hub (NR5103E) which arrived last week. I'm in a good 5G signal area for Three - the mast is a couple of hundred metres away. Typical download speed is 5mbps - pretty damned slow! The hub won't connect to 5GI put the supplied SIM in my ...

Where to return the 5G Router

I have been waiting for Three to send a jiffy bag to return the router, it has been a week now and has still not arrived, I have received mail that was posted yesterday, so no delays, Have asked Three to email a label, but they cannot do that!.Any su...

Does the 5g router support 4g+ ?

Hi,I live of the border of a 5g area, I'd like to know if the 5g home broadband router also supports 4g+ in case I'm unable to get 5g.If not then maybe I'm better off ordering the 4g+ router instead. Anyone able to confirm one way or the other ?

Gone from 400Mb/s to less than 1 with no resolution by three

We’ve had 5g broadband for 6months with no problems and very fast speeds. A few weeks ago it stopped working properly and we are now getting 4G at less than 1mb per second. We’re connecting to a different mast and the other (usual one we connect to) ...

Best solution ZTE 5G ROUTER SETTINGS

Since receiving my ZTE 5G router I have experienced many problems. The main issue being my Lounge TV wouldn’t run the Netflix app. I rang Three, then Netflix, and finally contacted Samsung, the TV is under warranty. None of the services could offer a...

Best solution 5g latency

I have a problem with latency in the evenings on 5g Home broadband, the ping is around 140ms and pages can hang when web browsing. While streaming sports the picture starts off very pixelated but becomes steady after a while, however, it does drop of...

5G Home Broadband issues

Had 5G Home Broadband for a few months now, has been pretty solid with only the occasional hiccup (the last time was a few weeks ago and the issue checker said a mast was having work on it - my signal actually improved when the work was finished).Unf...

5G Home Broadband Woes

Masts turned off for DAYS with no warning.Lengthy "We're fixing an issue in your area", with no updates or ETA for days.OR - the "Network Status" won't work - it has an issue. Might work after the 100th "click".Limited (100) connections available ONL...

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