Broadband

Home broadband stopped working

I've been using Three home 4G broadband for about 4 months now and its been a pretty good experience. It was made even better when I invested in a Poynting external antenna and had it installed... was getting 160mbpsUnfortunately last Monday the se...

5G router Antenna working?

HiAre the antenna ports on the 5G home router enabled? I am thinking of getting an external antenna to boost signal

Safe search locked on

Hi, safe search is locked on by 3 and I’ve tried to access network settings and change it but can’t see how. I can set parental controls but not remove safesearch. Any suggestions?

DNS on 5G Hub

Hello,Is it possible to modify DNS settings on a Three Qualcomm 5G SDX55M NSA/SA?Thanks

3 provides my home broadband (Huawei Router); how to get IP address corrected

My IP address shows me as being located in the West Midlands, whereas I'm in the Thames Valley.This leads to adverts I get on streaming services such as YOU TUBE being for events miles away; any way to fix this, without having to use VPN?Can't seem t...

Cutting out with heavy rain

Had 4g home broadband for 2 years with few issues until the last week. Now it seems whenever there is heavy rain, the broadband drops, on checking the router it's dropped back to a very weak 3g signal, both mobiles also indicate a poor/no signal. Aft...

5G Outage in Milngavie

Hi Guys, I recently took out a contract on a new 5G router. Things have been going really well up until Friday where there was a service outage. I contacted customer support who said it would be back this morning but no luck. Contacted support this m...