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Issues cancelling 5G broadband

So I took out broadband for £16.80 over the phone on Saturday evening. They said the gear would be arriving Tuesday (today). Anyway I decided I didn't want it so rang them up on the Sunday morning requesting to formally cancel. I was refused because ...

Latency issues with Microsoft teams

Hello, my teams calls are constantly interrupted. I am connected via my VPN. This only happens with teams. My company have said it is three  blocking latency . Has anyone else experienced this ? Thanks 

KG5432 by • Fledgling
  • 463 Views
  • 2 replies
  • 0 likes

No internet connection from around 17:00

My internet drops every afternoon at around 17:00 for about two hours. The Wi-Fi signal is still strong, but there's no internet access until it randomly fixes itself in the night. This is a recurring and annoying issue. I checked internet coverage b...

eerie by • Fledgling
  • 398 Views
  • 3 replies
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Best solution Plug and play broadband

Hi all, just wondering if anyone knows if replacement plug and play hubs can be ordered online please? 

Broadband hub

Hi all, just wondering out of curiosity if anyone has ever broken their broadband hub and been given a replacement by three? Mine's not broken, just asking in general what would happen if someone did break their hub accidentally.

Best solution 5g outdoor hub sticker

Hey all,is there any way at all to find the admin password other than the sticker on the back of the outdoor 5G hub?sadly it is unreadable now due to the weather washing the writing away thanks 

Paul97 by • Fledgling
  • 732 Views
  • 3 replies
  • 0 likes

Poor Signal

Recently have been getting poor signal on my Three MC888A 5G hub. Signal was great until two weeks ago, did the usual checking coverage, moving the hub and resetting the hub. Contacted support who said they will take a look but will take a week which...

Anteater by • Fledgling
  • 501 Views
  • 3 replies
  • 0 likes

Best solution Router 5G Broadband returned to Three, but they claim I didn’t

I left Three Home Broadband back in June because my new home didn't get good signal and I was having problems with the VPN at work.  Three told me they would send me an envelope to return the 5G Router but I had to contact them back because this neve...

Javier by • Regular
  • 1696 Views
  • 9 replies
  • 0 likes

Best solution Egypt

Does 3 plans include Egypt please .I use a mifi for internet 

Jack23 by • Fledgling
  • 404 Views
  • 1 replies
  • 0 likes
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