Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Conversations

Three failure to remove content filter

Like several other people here I've found it impossible to have Three remove the adult content filter for my 5G hub.Three separate occasions on web chat I've been assured the filter has been removed but it has not. Are the agents just saying they hav...

Merlin by Fledgling
  • 3274 Views
  • 3 replies
  • 0 likes

Unbranded router and 3 sim

Wondering if a zyxel nr5103e unbranded bought from a zyxel outlet would still get unwanted firmware forced in when using a three sim .I have just returned a zte mc801a because the firmware  B12 & B15 forced through made it continuously drop the Inter...

Best solution Any recommended ethernet switch devices?

I'm in the process of switching from an ever more expensive Virgin to Three 5G Broadband, but I need to be able to plug more devices into the router by ethernet that it allows.  Great, I thought, I'll get a small powered switch (a tp-link LS1005G) so...

Help! need a replacement Zyxel NR5103E 5G Hub but cant get one?!

Super frustrated, just been on a webchat over 2 hours then a call for them to repeat the same thing!They want me to cancel my contract instead of trying a replacement router i cant get any 5G signal from then router only 4G,  my phone however achieve...

andypro by Fledgling
  • 5871 Views
  • 8 replies
  • 0 likes

5G streaming issues ZTE MC801A Hub

I have recently purchased Three Business 5G and have been provided with a ZTE MC801A 5G hub.  The issue I have is that although my devices (Panasonic Smart TV, Apple TV & Amazon Fire Stick) will connect to the router, none on them will allow me to wa...

Working from home

Good Morning I have had my contract since Feb 2022 and for the first 11 months the product was excellent.Since Christmas I am having constant issues everytime I work from home using the mobile broadband as when I use the VPN to get on my work network...

ALI1 by Fledgling
  • 2297 Views
  • 3 replies
  • 0 likes

Best solution 3 won't help me return my router

I signed up for the 4G home broadband on March 1st, the HUB & sim were delivered the next day & I immediately decided to cancel. It just wasn't right for me & not really fast enough for a 24 month contract. So I went on the live chat & rang & I kept ...

Broadband issue

Does anyone know how to get the new 5g router i have the old version and plays up every day just randomly turns off and i have to reset it getting really annoying as its been like it since October rang 3 plenty of times and still haven’t managed to t...

Casey89 by Fledgling
  • 2394 Views
  • 3 replies
  • 0 likes

Data Only - Strict NAT Type

Hi all,I have a new data-only SIM from Three which I'm using in a 4G router. Everything is working fine except I can't play some Switch or PS5 games, as they're reporting a strict NAT type. I'm using the 3internet APN, so I thought this shouldn't be ...

RM_M by Fledgling
  • 9913 Views
  • 3 replies
  • 0 likes

5g not working with my devices

I have just upgraded to 5g and a new router, hopeful everything would be better but a lot of my things now won’t work, ring doorbell and cameras and also limited channels on my tv, definitely can’t get Netflix or Prime, can anyone help me please

CD22 by Fledgling
  • 10712 Views
  • 10 replies
  • 0 likes