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Very poor ping 5g broadband

I have 5g NR5103E router. Ping has been very poor and causing website to load slowly and some streaming service keep buffering. The signal quality has been constantly changing from poor and good.PING 8.8.8.8 (8.8.8.8): 56 data bytes64 bytes from 8.8....

5G home broadband

I am using your 5G home broadband service, Could you help me remove the adult contact filter. Thanks!

New Hub SO SLOW

Recently upgraded our 5G hub. Our old hub was great, the broadband was super fast and we were really happy. Since we've had this new hub (Three 5G Hub NR5103E V2 White (Three)) it's been an absolute disaster. Not fast enough to stream TV when it is w...

Three Broadband router doesn't work with certain devices - Sangsung tv and kindle

Hi - I have been having trouble getting some devices to connect to the Three broadband router (Three 5G Hub NR5103E V2), the devices that don't connect are a Samsung Sheriff tv and my kindle - does anyone know why these devices won't connect? I am ab...

Purchasing a 4G replacement for my Huawei E3231 Three Mobile Broadband Pay as you go 3G Dongle?

3G is to be switched off by Three in September. Therefore, how do I get a 4G replacement for my soon to be obsolete Three ( Huawei E3231) Mobile Broadband Dongle? I prefer to pay with a monthly top up voucher.From the scant help and advice I was offe...

Data pass

I am currently on holiday in Greece and purchased a 12 day data pass which ran out on day two?? then tried to get a 3 day pass twice and nothing ! Three app states 12 day pass is still active but I cannot get any thing to load !any help or ideas wou...

Signed up to 5G broadband for £28, but charged £33.60

On the 5G super-fast home broadband page, it lists the price as £28 per month for 1 month plan. It has absolutely no details on the page to specify that this cost does NOT include VAT. It's targeted at home customers, so why are they showing a price ...

my account

i cannot log into my account, wheres has my account gone

Repeated Spamhaus blocks on sending emails from Three IP addresses

I joined Three home broadband last month. I have an email address hosted by Gandi and send emails through Thunderbird, and I'm finding I get repeated error messages saying my IP address has been blocked by Spamhaus. Each time I go to the Spamhaus web...

Three Wifi - Constant Disconnects

Hi,I've been with Three Broadband for the last 6 months but this has been an issue since Day One with constant reboots despite the overview page showing a connection to 5g and 4g services. Today has been absolutely shocking I've had to reboot the 5G ...