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Hi there I'm wondering if anyone is able to help with my Three 5G Broadband. I've had it for about 8 months and it's been great but for the past week there have been issues with the upload latency. This leads to constant lag when playing online compu...
Background: I have my own ASUS router run Merlin firmware, set port forward for a few self hosted services which works great with my old Zyxel 5G hub in IP pass through mode(My ASUS router get real IP start from 9x)since I change to three’s outdoor h...
I have requested to return the 5g hub twice, on the 11th of April and again on the 18th of April. Neither of those time the return bag has arrived, and I was never contacted by the delivery company either.When contacting Three today, the agent can on...
Hi - we have recently switched to Three using EERO and the outdoor hub.My wife works for the NHS and continually has issues connecting to the VPN and the system she needs to use. It works fine when she hotspots from her phone, and worked fine with o...
Despite the instruction manual telling me I can, a dedicated page on the three Website advertising I can connect the hub with the app to check signal strength and speeds etc There is no way to connect my hub to the three app, I get to the login page ...
I have been threatened with a debt collector for none payment of a 5g router that I have returned as requested. The label had been pre-printed by Three with my name and address printed and a reference number. I am told this is a unique number related...
I have been assured that 5g shows on the router as connected by a white LED. I'm only getting 4g and THREE have insisted it's 5g - but it isn't. Am I paying for something they can't deliver?
Got 5g last week and speeds are good but having what seems to be a cimmon problem with the MTU settings too low for xbox live.I've seen lots of posts on this which admittedly i shoud have read before ordering but i'm just wondering has anyone managed...
I am not able to start a live chat via the three app anymore. Any ideas why? Used to work fine. Haven't changed phone or anything else
Past week or so there have been multiple latency issues while gaming on the PS5 or in general. Typically while gaming, I would average 30-50 ping but this past week I’ve been averaging 150ms and sometimes it may even spike to 600ms depending on the g...
