Broadband – Get support for broadband related queries

24gb data sim from argos

hi,i bought a huawei mifi unit and bought a 3 24gb data sim (it came with a three number on it.it has run out now so i bought another data sim but it has no three number on it and i cannot link it with the old number as that is on the old sim card.ho...

Mifi dongle won’t connect in EU

I am in Portugal and have my usual mobile dongle with me with 3 data sim. It won’t connect to internet. Usually brilliant. 3 x customer services calls not resolved. Anybody help? Thanks. Paul

5G Mobile Broadband issues

What the hell have Three done to their 5G Mobile Home Broadband? I took two seperate 5G contracts out last August and was very happy with both— fast and reliable. Postcode WV12 *** Since December cannot get a 5G signal anymore and got a permanent blu...

5g Broadband router keeps disconnecting

Hi thereLast week I purchased a 5G Broadband hub. Since I've set it up the speeds are great but the router keeps disconnecting and taking 3-4 minutes to reconnect itself. This happens between once an hour or two hours and is driving me crazy. Is this...

Change Ownership of Three Broadband Connection With Router

I got three broadband and used for last 5-6 months. I have changed my home and now in my new flat it has already a wifi connection. So I don't need the three one anymore. But I have 1.5 year more to finish the contract. In that case can I sell or cha...

Three 5G Broadband with Eero mesh network

Hi, I purchased the 5G Broadband with Three a few months ago, I was dubious it would be a good solution however I was very surprised to find the 5G network in my area is brilliant and I went from 30MB To an average of 500MB. I gave it a few months an...

It’s actually NETWORK itself, bad service

So many people were saying it’s a device, it’s a SIM card, it’s a network coverage. It’s NOT anything from above. I bought a brand new Huawei CPE Pro 2 5G router, replaced the SIM card, several times replaced the router location — internet keep disco...

Slow slow slow

For the last week or so my 5g broadband speed is struggling to get above 2mbps until I reboot router then it goes up to over 100mbps for a while then drops again, my router is in the same place as always my signal is good at -80 average, I keep check...

Zyxel NR5103E(V1) versus V2 Connection Issues

I have just been sent the newer version of the NR5103 (V2).And knowing the issues I had with the earlier model I made sure to match all the settings on the new version. The issue I have is the ipv6 v ipv4, and not being able to connect to most device...

Terrible signal in mobile broadband and buffering

I have been with them for more than three years and didn’t have problems before.It has been a few weeks now that I am suffering from this terrible network issue, which I have discussed with them a couple of times.Initially, they said there was a plan...