Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Three 4G Hub MF286D help

Hi allWanted to ask here, as the live chat has been unhelpful.I renewed my home broadband last week and got the latest hub to use, the Three 4G Hub MF286D.I got a new sim with it, which I activated at the weekend (4 days ago at time of writing) but t...

karlc by Fledgling
  • 198 Views
  • 1 replies
  • 0 likes

Fraudulent billing

I can't understand this month's bill for my broadband, in fact at the times you billed me at 4.50 pounds on the 7th, 14th, 21st, 28th of December 2024 and that of January 4th, 2025 I was at work and I inform you that my hours are from 6 a.m. to 6 p.m...

Mousse by Fledgling
  • 114 Views
  • 0 replies
  • 0 likes

Wifi extender for 5G router NR5103E V2

I need to improve wifi coverage to the back of my house. The router is at the front on a windowsill. Speed is not an issue. I went into a Three store today and they told me about the eero wifi extender available from Amazon. On Amazon it says that th...

skt by Fledgling
  • 331 Views
  • 3 replies
  • 0 likes

broadband issues in fife

I have had slow internet since December in KY11  100mbs down to 25mbs or slower.The network checker says We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. We hope to have things fixed as ...

reid by Regular
  • 330 Views
  • 5 replies
  • 1 likes

THREE Broadband Madness - Outdoor Router

Bear with me.I signed up for 3 Business 5G last week. I can get a download of around 150mbs (pretty good) at my house in the forest. However, the upload speed is 2mbs, which is quite frankly unusable. Tried it all around the house, even in the loft. ...

pt44 by Fledgling
  • 262 Views
  • 1 replies
  • 0 likes

Router Returned, Three Claims I Didn’t!

Dear Three Support Team,I am writing to raise a complaint regarding the ongoing issue of being charged £105 for not returning the 5G router, which I have already returned. Additionally, I have now been passed to a debt collection agency, which is ext...

andreimj by Fledgling
  • 454 Views
  • 5 replies
  • 1 likes

Router Return

I moved onto a new contract with Three recently to get the new outdoor 5G router.  I cancelled my old contract and was told I would need to return the router, and a label would be sent... Fair enough.No label appeared.  I have chased several times an...

Three 5G not allowing FTP

My website(s) hosting company insists on SFTP-SSH for the main domain FTP, but normal FTP for sub domains.This worked OK when I used Virgin broadband. When I moved to THREE 5G, I can still FTP to the main domain, but with any of the sub domains I get...

WCAT-16 by Regular
  • 494 Views
  • 7 replies
  • 0 likes
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