Home

Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Best solution Connecting my hub to my iphone

Can anyone help me with connecting my iPhone to my three 5g router. Can’t get in with the password and it hasn’t requested local network access

VPN disconnecting

Hi all,My partner uses Ivanti pulse secure access for work and requires using this VPN to work from home. Seen multiple forums with issues and attempted changing APN settings/ disabling IPV6 in that menu as recommended on previous forums. This issue ...

Returning Home Broadband router

On 28 January 2025 i cancelled my home broadband as I was switching to another provider (within the cooling off period). On 29 Jan, I received an email from 3 asking for payment of £384.25. I used the 3 chat service and the adviser advised to ignore ...

Best solution Home broadband down in SP3

Sometime between 18:27 and 19:27 on Feb 23rd my home braodband went down and its been down ever since. The network status page shows that there's an issue but I've got no idea when, or if, it's going to be fixed.In passthrough mode, the NR5103EV2 is ...

Best solution Waiting for returns bag

I’ve cancelled my three home broadband and have been asked to return the 5g box within 30 days and that I would be mailed a bag to return the device in. I have yet to receive any returns bag and it has been over 10 working days.Is there anyone I can ...

Michael3 by • Fledgling
  • 913 Views
  • 1 replies
  • 0 likes

5g broadband upgrade - use old sim or switch to new sim?

hello!last week i renewed my broadband contract and received a new outdoor router + eero which is all set up and working perfectly with my old sim card.along with the router i also received a new sim.as this is an upgrade to an existing contract, sho...

shapey by • Fledgling
  • 963 Views
  • 1 replies
  • 0 likes

Best solution 5G Three router after contract cancellation locked or unlocked

hi I just canceled my three broadband contract because the connection has been terrible for the last 3 months, looks like they removed local 5G mast nearby. I intend to keep the router though cause it will only cost me 105£ but I am not 100% sure if ...

Best solution Moving house to area with no 5g

HiI've been using 5g with Three for just over a year so I have about a year left on the contract. I'm planning to move house soon. There's no 5g and 4g got about 1Mb/s outside on my phone so it's no use. Can I cancel the contract without penalty? 

Please help with 5G broadband

Had the 5G hub for over a year now all been great. Usually get speeds between 500mb - 800mb.For a week now I am getting 0.1mb on all frequencies. Have spoken to three live chat who have said there is a known issue, as does the network service checker...

NC1985 by • Fledgling
  • 1136 Views
  • 3 replies
  • 3 likes

Best solution Slow speeds are 3 throttling 5g broadband

Hi all, just posting on here as I’m really frustrated with my broadband speeds of late. I’ve had 3 5g broadband for a year and for the first 10 or 11 months it was great. I’d consistently get 400 to 600 download mbps and 80 to 100 upload mbps.However...

Parcr3 by • Fledgling
  • 7001 Views
  • 5 replies
  • 1 likes
Labels