Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Well just wanted to say that I finally have got my speeds up (although not quite as good as before!), took 2 weeks and many calls to Tech but they came through and I'm pleased. Credit where credit is due so well done Three in this case. Just as a qui...
I’m trying too get rid of a spend cap
hi there , just new to 5g wifi as currently with sky non fibre and not due to be upgraded anytime soon, just wondered since im not a techie person if someone could advise me along the way , just got my ZTE router in the other day and the...
Hi - I hope someone can advise please?I recently had to cancel my 3 Broadband subscription after relocating due to very poor signal reception. I was by then out of contract and on the monthly rolling one. I, mistakenly as it turned out, tried to can...
Been with Three mobile and home broadband for over 3 years never had any issues, got over 400mbps easily but for the last week the speed has dropped to at most 13mbps. This on both mobile and home broadband so I know the issue is not on my end. I've ...
Hello,I just don't know what to do next, please help me with how to approach Three.On 18th of September I have raised (yet another) issue with my broadband connection. It was basically unusable, 3mbps speed on 5g for days. I was redirected to a chat ...
Hi I have been told I’ll be send a bag to return the items but still not received I’m stuck on what to do as dont want to get charged as I’m still in the 30 day period any help would be appreciated!
Hi there, after 2 months of great speeds, (over 300 Mbps) I now have download speeds of about 20 Mbps not even good enough fof 4k streaming or playing games on the cloud). If I use a VPN, get better speeds which suggests to me possible throttling by ...
just recieved my new 5g home hub.Once I opened the box, I noticed that sim was already inserted. The main issue was there was no internet connection. I tried to remove the sim and put it back but did not work. I also contact support via chat but not ...
I am desperate for some help with returning an item to three. Can you please support me. I've tried using the online chat on 7th Oct, 17th Oct and 21st Oct. Each time I was told I would be sent a jiffy bag which didn't ever arrive. So I called the bu...
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