Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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WiFi

WiFi buffering constantly.. Causing issues as I WFH 3 days a week.. Also unable to access Netflix etc. Tried looking at help pages but device not shown.. It is 4 years old in December.. Maybe this is the issue. Done the usual reboot and remove Sim et...

Lellie57 by Fledgling
  • 737 Views
  • 1 replies
  • 0 likes

NR510E Zyxel cutting out

Hi,So after 90 mins 'chatting' to Three I got cut off! Charming!My problem is I have NR5103E 5g router which used to give me 500mbs plus speeds. Suddenly the last three months or so I am getting 8mbs with it cutting out three to four times a day. I t...

Matt56 by Regular
  • 4262 Views
  • 11 replies
  • 0 likes

Looking to swap 5G Router

Bit of background first. Year and a half ago I went into a 3 shop to ask about 5G home broadband. I was interested in the initial trial period to see how it performed.The guy in the shop accessed the coverage checker and told me that unfortunately 5G...

doc1964 by Active
  • 1876 Views
  • 2 replies
  • 0 likes

5g has arrived in my area but can’t upgrade

I’m over 12 months into my 4G broadband which when I signed up 5G was supposedly not in my area although the 5G transmitter was only 25m from my house and was providing 5G to my 3 mobile. So my option was 4G. Now having been bombarded by 3 5G sales p...

£50 gift card

Hi all, I signed up to the 5g mobile broadband offer via Compare the Market with a claimable £50 gift card after 75 days. I'm nearly 75 days into the new contract now. How do I redeem the offer? Thank you, James

Jimz by Fledgling
  • 2980 Views
  • 11 replies
  • 0 likes

Come on 3 why no Wi-Fi calling on the NR5103EV2

Hello 3 why am I NOt able to connect to Wi-Fi calling and before you say turn it on on your phone , reset network settings and  the dreaded wipe your phone and start again ….. I’ve done all this and my old router still connects to Wi-Fi calling . any...

Pufff by Fledgling
  • 1525 Views
  • 3 replies
  • 1 likes

5G Network Problem

Hi, I live in Waterlooville, Hampshire and had up until about 11:50 today been receiving a very good 5G broadband and phone service.Since 11:50 I’ve only seen 4G on the router and my iPhone now has 4G after showing 3G for a while. The 4G is unusable ...

AshleyH by Fledgling
  • 1204 Views
  • 1 replies
  • 0 likes

Eu roaming

Hi there, if I upgrade to 12GB of date per month when I travel to Europe am I covered?

Gian by Fledgling
  • 755 Views
  • 1 replies
  • 0 likes

Best solution Slow speed since power cut in the area

Hi there,We have been very happy with our 5g home internet until now, getting speeds of >500mbps.The other day there was a power cut in our area that affected everything including it seems the nearby 5g cell tower. The power cut lasted about 2 hours ...

rburton by Fledgling
  • 3083 Views
  • 8 replies
  • 0 likes