Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
My contract is coming to an end in mid-november, so I called and cancelled it in mi-october. The cancellation was accepted, but 14 days later I have not received a returns bag, just an email asking me to return my router. Is there not a simple way to...
New Three customer here. Got the 5g broadband delivered a few days ago. Had some trouble activating the SIM but that's sorted now.Long story short, the router is able to connect to 4g (and occasionally 4g+) but not a single bit of 5g. Three's coverag...
Hi, I have requested a royal mail returns bag for my MiFi hub within the required 14 days and have been told on several occasions this has been sent however I have still not received this after several calls chasing this up! Despite my contract being...
Just taken out a BB sim contract and trying to set up my Tenda Mesh system. spoke to three customer services who said the SIM card uses a dynamic IP but my mesh system won’t have it. I have the option of a static IP but I need the relevant details. H...
We’ve experienced poor 5G speeds since taking out the contract 12 months ago. I have 12 months remaining, recently our upload speed has dropped to 2-4Mbps and when trying to upload really drops the download speed to the point where it’s unusable. It’...
Hey all, I’m having issues with the latest update in September, my PS5 won’t connect, my Switch won’t connect, my Xbox Seriee X won’t connect using backwards compatibility since this update. I resolved this with changing the route to one use IPV4 how...
Anyone have a recommendation for a good external or even internal antenna? I’ve tried the Poynting 4x4 5G from Amazon and it made my signal worse, previously I always got Good/Excellent, with the antenna fitted, no matter where I positioned it, ...
I was just browsing mobile broadband products and it says they won't sell me the 5G home broadband device because it's not available in my area. Yet I have a phone that gets 5G if I stand in the window. But 4G or 4G+ or H+ indoors. Does the device no...
I’ve requested a return bag 3 times in the past month and half and still no return bag and i’m worried now as the 30 day period is over and i don’t want to be charged for something i cannot use. The broadband is cancelled but they still haven’t sent ...
Hello,I got a 5G Home Broadband one month ago, and I had an excellent reception for the first week - DN over 500 Mbps, UP over 70Mbps. But, the speed started dropping significantly (DN: ~ 100 Mbps, UP: ~5 Mbps) and frequently disconnected more than f...
