Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Mac, android & iPhone all say I need a WPA2 password

Just got a new 4G router and the broadband seems to be working but mac laptops, android phone and iphones won’t connect.The pop up says that a WPA2 password is needed but the WPA password on the back of the router isn’t working.

Best solution No push notifications when connected to wifi

Hi ,I have a ZTE MC801A router which i recieved from three when i signed up to the 5g hub internet when i moved into my new house. Since then i have not recieved push notifications through to my phone, neither has my girlfriend. When we disconnect fr...

Still no 5G with NR5103

My router has updated to the .12 firmware but still not getting 5G, only 4G This both the same at my house and my dad's except he gets 4G+. Any suggestions?

MJW-GTR by Active
  • 7401 Views
  • 33 replies
  • 1 likes

Zyxel NR5103E software issues

Hello all,I just wanted to hear what others thought or if they have been told the same advice. Essentially I have had drop in my service since the 24 of nov. Speeds terrible & fluctuating, significant packet loss. I managed to get through to someone ...

Email address of customer service director

Does anyone have an email address for the director of customer services for Three?Yet again I'm faced with a problem with my mobile broadband and I can't get a straight answer out of the staff when I phone.  I've called 5 times today and I've had 5 d...

mb by Fledgling
  • 1923 Views
  • 6 replies
  • 0 likes

Horrendous peak time speeds on 5G home broadband

I’ve been a home broadband customer since April and have had a reliable connection since then (excluding the firmware issue a few months back) until recently. Normally I can expect 700 down and 100 up at any point in the day, however recently evening...

5G mobile broadband keeps disconnecting.

Up until yesterday I've had relatively small issues.This though is pushing me over the edge. I have a ZTE MC801A providing me with 5G at between 150mbps but I've recorded up to 198mbps.I discovered that on my Xbox my NAT type was set to strict becaus...

Best solution ZTE 5G Router - No Network Diagnosis

Hi,I recently bought the ZTE 5G Hub but it looks like there's a network issue with the router. The SIM I was provided with for the router works fine for internet connection on my phone but there appears to be a network issue only when I try to use it...

Screenshot 2022-12-09 at 18.31.49.png Screenshot 2022-12-09 at 18.30.58.png Screenshot 2022-12-09 at 18.31.11.png

Port forwarding on ZTE MC801A 5G router not working

To access the OpenVPN server on my home network from outside, I need to set up port forwarding on the ZTE MC801A 5G router provided by Three. I found the settings in the router settings under Advanced Settings - Firewall - Port forwarding. I entered ...

elarry by Regular
  • 19514 Views
  • 20 replies
  • 1 likes
Labels
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Most liked author
Top solution authors