Broadband

No Internet

There has been little, weak, no or intermittent internet since Friday in M16. Your engineers are working on a fault. Your call centre says could be a week before it’s fixed and ONLY after 31 days will you consider releasing me from my contract to fin...

Port for website

I used to be with TalkTalk and had my own Netgear router configured so that my test website could be loaded etc.. However since moving to use Three Zyxel 5G router, I can no longer access the website.. When I enter the internal IP address of my webse...

Roaming

Since upgrades my sims recently I have been unable to access internet while out,of range of Wi-Fi,since I live in North Wales this is obviously very inconvenient,any suggestions.?

I was interested in getting the 5G Home broadband deal. However, apart from the fact that it is not available in my area at this moment, I have read reviews on Trust Pilot and this Home broadband has received the worst reviews. One reviewer even stat...

Wifi issue, Ethernet connected stuff fine but wifi not

I have a broadband hub, it’s for CCTV cameras, a weather station and a Alexa, as well as occasionally a laptop just to pop online. The main CCTV dvr is connected via Ethernet to the router and this has never had a problem. The issue I have is I have ...

Bad connection since moving

Hi my girlfriend recently moved into a new place and ever since the internet has been not only slow but stops and starts with speed tests jumping from 1-3mbps,making it impossible to watch youtube even when on 360p,now she uses three on her phone an...

************@gmail.com

good day, my name is sarka horvatova, I recently collected a pausal sim card from you and I want to access my bill and my account, my number is 07xxxxxxxxx I need help to log in to my bill

Broadband down for second time in a month

For the second time this month 5g broadband has been down for the whole day. I've used my mobile (on the reliable VodaFone network) and all I can find is the ubiquitous answer that "we're upgrading masts". How do I find out how long this is going to ...

New 5G Zyxel Router, no (functional) LAN ports!

One of the problems with being a tech is I hate being led by the nose, but I guess that's what we have to do. So before anyone tries to help, let me assure you that, yes: I have tried different cables (three) and four different ethernet capable devic...

5g home broadband issues

I moved house in August and the cabled internet is quite low speeds so seeing that there is a 5g tower close by and speeds were estimated to be very good in the are I decided to take the 5g home broadband 24month contract thinking any problems would ...