Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Loss of 5g

Hi Been a customer of 5g home broadband for 6 weeks. My service at first was fast. Now I only get 4g connection. Nothing has changed at my end 5g hub is where it always was.Have been on with tech support and no further forward.My question is why do I...

Digyen by Fledgling
  • 1873 Views
  • 3 replies
  • 0 likes

NR5103E how many devices

Hi AllI have a NR5103E which I got in January which is just being replaced because after 3 told me to pin reset it I could no longer log in to it. Anyway I have over 40 smart bulbs and about 6 other wireless devices that I need to connect, above it s...

Problems since update and sky glass and pucks

Since the latest update on my Zygel 5103e to 14 I have almost been unable to watch any tv via the internet. This appears to have been caused by this update , I have gone back to an unlocked cpe pro2 I had knocking around and as soon as I connected it...

Dazzar by Established
  • 1138 Views
  • 1 replies
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Is this a joke?

so broadband worked ok for a day and since then apparently working on masts (Saturday evening) and now internet utterly unusable.  Seems to be a continual problem.  Obviously will be switching provider asap but infuriating that a provider can claim t...

First tasts of Three customer service and it was shocking

I work from home and so do my wife and daughter. Happy with the 5g but my 4mth old 5g hub has started to intermittently reset. I contacted the 3 shop I took the contract with and they told me to call Three.Tried calling them and wasn't able to chat w...

Anonymous by Not applicable
  • 4275 Views
  • 8 replies
  • 0 likes

5G Hub won't detect simcard

Just got a 5G Hub today as I'm currently living in a HMO which has horrible Wi-Fi and I thought this might be a solution but the bl**dy thing won't even detect the sim card. Yes, I've put it in both ways but nothing works.I'm extremely angry cause I ...

Wolfj by Fledgling
  • 5999 Views
  • 3 replies
  • 1 likes

Best solution NR5103E hub no longer compatible with Deco M9 mesh system

It looks to me like Three have provided some kind of firmware update to the NR5103E that has disabled the ability to use the NR5103E with a mesh system.I have a Deco M9 connected via the LAN of my NR5103E hub, and then several other Deco M9 nodes thr...

Mobile Broadband down - B6

Since last Tuesday - 18/7 - Mobile broadband has been down in the B6 area of Birmingham.All the website has said all week is "Our engineers are working on masts nearby..." ..no better update than that!Trying to speak to Customer Service to get an upd...

adec by Fledgling
  • 3039 Views
  • 6 replies
  • 0 likes