Broadband

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Nintendo switch will not connect to the internet with Three BB

I'm having a Nintendo switch issue, worked fine on my previous virgin broadband. Now I have three as a new provider today. All of my other devices so far connect fine, but the Nintendo does not and will not tried all the basic resets etc. Error messa...

ian_d by Fledgling
  • 2320 Views
  • 2 replies
  • 0 likes

Home Broadband - no network

I currently rely on Three for both my 4G broadband at home (I'm advised 5G broadband isn't available) and my SMARTY mobile account (oddly I do get 5G on my mobile internet in my area).I work from home and this week there has been dropout of connectio...

Zyxel NR5103E 5G Hub keeps dropping down to 4G

So I have been using my Zyxel NR5103E 5G Hub  for about 6 months now. I have only just realised why my internet connection slows down to a halt and webpages time out and I once was on the internet and it bomed out.The reason being is that because the...

Best solution Zyxel NR5103E V2 USB stick problems writing files

Hi,Does anyone else use the USB socket? I've got a large USB stick in there so I use it as a cheap NAS. It worked on my old router and it worked on this Zyxel router for a while but now it has a problem. I can read files from it and I can copy small ...

Need a returns label to return 5G router

Hi,I tried out the 5G Home Broadband recently but cancelled within the 30 days money back guarantee period as although it was super fast late at night during the day there was too much contention on the mast meaning the download speed would drop to a...

stu by Fledgling
  • 3425 Views
  • 3 replies
  • 1 likes

Zyxel NR5103E V2 problem

New 3 customer but having repeated problems with the latest model of 5G mobile hub. We frequently find that all devices are connected to WiFi but getting "no Internet". I have now checked and found that wired connections also have no access and neith...

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Canceled and returned devices months ago: still getting bills

Hi All,I have been chasing the support teams for months now to resolve this issue.  but still no luck. anybody facing the same issue? they just raise cases promised 48 hours resolution and that's it.I'm never ever gonna  buy Three service or a produc...

Mobile broadband and mobile data issues

I have had issues with mobile broadband and data for coming up to 3 weeks now. I’ve had mobile Broadbank for 2 and had no issues previously. I’ve rung customer services and reported the issues but it feels like nothing is being resolved my phone and ...

Hopeless? Brand new wifi is slow and iPad won't connect

Hi all, I just got Three home broadband yesterday morning, router NR5103EV2, and it's been nothing but trouble. Am I missing something?1. Slow speeds - my ancient ADSL reliably gets 33-37mps, but on Three I'm getting 10-35 mps (15 at the moment). The...