Broadband – Get support for broadband related queries

4g+ Hub not staying on

I received my 4g+ hub on Friday and set it up yesterday, all went well yesterday (with the exception of the app not connecting) I mainly used it to watch TV so nothing mad and overnight it's switched off and now will switch back on for about 20 secon...

Home Broadband order page doesnt work anymore

I have been using 4G for my home network for about 5 years or more, then moved on to the home broadband plan. I want to upgrade or look at 5G but my postcode and also a few friends all come up fine on the signal checker but the order page always says...

APN Setting for 5G Hub

Does anyone knows APN setting for 5G hub???

Do you absolutely have to return the router?

Hi There,Wondering if anyone can help, I have signed up to a new home broadband contract with Three, But what I want to know is if there is anyone you can keep the router after the contract is up? I have seen in the small print you have to return it ...

"New customer" prices

Hi,I've been a Three customer for a few years, with mobile phone SIMs then nearly 2 years ago with 4G Home Broadband.When I started 4G Home Broadband I got a 'special' price for existing customers (£17/month).Now my 24 month contract is coming to an ...

eufy doorbell

does anyone know how to connect eufy battery video doorbell to three home broadband it finds the network but wont connect try moving wifi box and route just not working together. everything eles works phones, ipad, xbox, pc, printer!!

5g. router address 192.168.9.1

Just come back from holiday and seeing some weird network issues. When I eventually worked it out, the default router address had changed from 192.168.8.1 to 192.168.9.1 This upset the SkyQ box, which didn't record anything due to 'power failure'. I ...

disconnection when downloading heavy files.

I mainly use my broadband for gaming and as it says on the advertisements and on the contract, it's unlimited and there's no cap but for the past week I've been getting disconnections whenever I try to download games on my PS5, because of the low sto...

Mobile Broad band with dongle versus Home Broad band

What is the difference ?1 - Using a 3 SIM unlimited data plan, in terms of speed - upload & download2 - The routers are obviously the difference if the SIM are from the same provider network, do the speed drop even thought it is on an unlimited SIM d...

Best solution Email gateway (SMTP) or lack of one.

I'm considering switching from Plusnet to Three home broadband but it seems to assume everybody uses web based email like Gmail on a smart phone. I use traditional email which is collected from a pop3 server which of course will work whatever the int...