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I lost my phone on 17th July 2023and asked three to blacklist the device. They told me three times over the web chat that they had done it yet they never done it. Then I raised the complaint on 06th august 2023 and finally managed to speak with their...
Hi so basically I have a problem with my three account. I have a account but since the app has updated and I have to re register. When I try to login, somehow the app saying my email address is wrong. Maybe I forgot which email address I use to regis...
Good morning I had a Apple Watch 8 delivered this morning everything has set up fine except the mobile service (cellular) I put a screen shot of what is coming up, it says all fields are not filled but they are anyone have any idea?
I really need proof of usage for my insurance company but over the phone is no help and nothing ever gets sent!! Please help
I wanted to purchase an Apple Watch SE2. Figured I’d go straight to my carrier as it would arrive pre-paired to my number etc. looking at the 3 store and the lead page for the SE proudly states “20% faster than the original SE” so this is the SE2 rig...
I have tried paring my smartwatch with three and it has just hung at setting up service for the last 24 hours.. I can see the order online and it is pending and I try to see more detail and I get an error comes up with the error code as errorUid: ff...
Used the website to upgrade from a Z Fold 3 to a S23 Ultra yesterday. There was no option to "add a smartwatch" while doing so, and trying to add a seperate item wouldn't work because "you already have an order open in the basket". So I finished the ...
Asked for number to be ported fromLebara to Three on Mon 24/7/23 have been told “it’s stuck in the system “ have put old Lebara sim in phone and all ok .Does this mean number will no longer be ported or what happens next? Anyone got any advice thanks
I purchased a new unbranded factory-state phone some years ago. When the sim was inserted, Three took it upon themselves to apply a permanent splash screen, apps, settings and branding it has been impossible to remove since.I have purchased a new pho...
Hi, I’ve been looking to purchase a Apple Watch Series 8, the three.co.uk doesn’t register that I’m logged into my account and doesn’t let me checkout. So I spoke to sales team today, they informed me that I would need an airtime plan as well as the ...
