Devices – Get support for device related queries

Best solution Wifi Calling

I have a HTC Explorer and use Pay as you go inherited long ago from Vodaphone but now on 3. Having problems with lack of signal so tried Wifi Calling - or would have done IF it was on phone.Can an HTC Explorer use WiFi calling as cannot find anything...

Best solution Micro SIM to nano SIM?

My current phone uses a micro SIM. I want to buy a new phone but that only takes a nano SIM. Can I just adapt my current SIM by pushing out the middle bit (as it was from a trio SIM pack) and using that? Or will that not work and I need to request a ...

iPhone 14pro max

Pre ordered the iPhone 14 PM around 12th September and the delivery date was 12/10 from 3. Waited till 12/10 and its 3pm still no sign of it and no message from DPD, called 3 got told issues with it and apple have delayed it till 19/10. annoying but ...

Apple Watch pairing error

Hi everyone, We've moved everything relating to Apple Watch pairing issues to this new conversation and will be providing all future updates as edits to this post, so that you won't need to go searching through the comments for these. I appreciate th...

Huawei H122-373 random go-slows

Hi all,I have Three home broadband with a Huawei H122-373 router.The problem I have is that it will sometimes drop to incredibly slow speeds - photos don't load on your social media feed, can't stream TV and radio etc. Restarting the router will alwa...

Rude behavior of a customer support member

I called the Customer Supportive Team on 15/10/2022 and asked about the best deals which can available for me ,he explained a deal about Iphone 14 pro max 256gb, I said i will think about the given deal and talk you in the next day morning, Again I c...

How about an EXACT price for your phones

I am trying to find a new phone since mine is on its last leg. I am a pay-as-you-go customer that simply wants to know the EXACT price of the phone, not the small price I need to pay upfront followed by monthly payments. EXACT price because I do not ...

Google Smart Watch

Hi all, Now we have the new Pixel along with the LTE smart watch, when can we expect to see compatibility with the pairing plan such as the Apple watches?Three confirmed to me that this would be an additional cost of 5 pound a month to share the phon...

Pixel Watch

Like many others I have pre-ordered the Pixel 7 Pro complete with a free gift of the new LTE Smart Watch. Does anyone know when I am going to be able to add this to my Three account? The current offering only seems to support the iWatch. I like Three...

Best solution Can I keep my number with the new iPhone 14 Max Pro having a new Sim 5 G ready

As in the title, will I be able to upgrade from iPhone X to 14 with 5G ready SIM and keep my cld number? I have always thought the number is assigned to a SIM card, so not sure I would keep the old number on the new SIM card.