Devices – Get support for device related queries

SIM activation issue not sorted for almost a month

I contacted 3 to get a replacement SIM for my monthly contract phone on the 11Feb, it arrived on the following Weds and despite numerous live help chats didn’t get told until the Sunday that the sim wasn’t working and there was a glitch. Told to go t...

Confused over new sims

I got an upgrade and it came with two sims one pay as you go and a new pay monthly one both different numbers is the pay monthly one connected to my contract

My Bill.

Please I need a full details of my contacts cause I don't understand my contract terms again as regards my monthly bill...

Watch plan available on galaxy watch 5, but not 4. Why?!

I see that Three now offers watch/esim on the Galaxy watch 5, but apparently not on the watch 4 despite it being exactly the same chipset. Same CPU, same ram, same OS, same storage. It's basically the same device with a different outer design and the...

Incorrect phone number showing in settings

I've transferred over to Three from O2. I have an Android phone. All went well however when I go into settings and about phone I'm seeing the original phone number that the SIM had before I ported my phone number over from O2. I'm not able to edit th...

What's the difference between Free Pay as you go sim & 12/24 Months Contract Mobile Broadband?

Just like it says in the Title, What's the difference between "Free" Pay as you go sim which can be ordered for free from the website & a 12 or 24 Months Contract Mobile Broadband SIM? I'm planning to get an Advanced SIM contract to use my phone as a...

How to cancel a monthly contract?

Hi,As the title says, I might be required to cancel my Home Broadband 2 year contract (5G Hub) in a few months due to financial difficulties. What would be the procedure for this? And also, is there be a cancellation fee? Regards

Best solution How many devices can I connect to my 5G Hub through Wifi?

Hi,How many devices in total can be connected to a Home Broadband 5G Hub's WIFI connection? There are 2 Ethernet ports so that will be occupied by 2 device. So the remaining will have to be connected on WIFI.I saw another similar post to this one and...

About new phone

Hi there yesterday I’ve Oder new phone on contract I’m still waiting on delivery i haven’t received my delivery

Controling phone

Can anyone tell me how i can control my sons phone remotely at night so he can't get on to anything when it is bedtime ?