Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I bought a new pay as you go sim ,switching to 3 (regrets) today and my mobile data doesn’t work after topping up £10 and buying a £15 data pack. Nothing sends/loads and the £10 credit was used within 4mins without using my phone? Not happy don’t rec...
I am going to the far east and need to use my phone, do I buy a separate SIM card or does 3 do a sim for there phones so that you don’t end up paying huhh charges! Hep please,
My number was supposed to switch yesterday but nothing …..
For a few months now my data has been shambolic. As soon as I leave my house i cant open anything or there is simply no connection. Ive missed many important calls or emergency situations. Ive not been able to call a ride home due to no network eithe...
Why can I never get a Three signal in central London? It’s not been too much of a problem until today when I couldn’t even get maps and needed them to find my way. High 4G bar, no signal. Same with my wife, also on Three. No nonsense answer from Thre...
I have recently moved to a new flat, and I'm experiencing very poor signal reception. I’ve tried everything, but it’s not a network issue; the signal from Three is just very weak. Even Wi-Fi calling isn’t working. Could Three provide a signal booster...
How comes 3’s network is so crap in the FY5 area, 4G 3 bars unable to get onto anything, 5G 1 bar still unable to get onto anytime?Any advice ?
Just got off phone to 3 customer services, just want this confirmed its true, on my S25U, when anyone phones me, and i don't answer after 30 to 35 seconds, they get a message saying "the other person has hung up" , and customer service person said th...
I've been with Three over 20 years and there is no coverage at my home address, the only mobile coverage is a strong Vodafone signal but my mobile doesn't switch to use the Vodafone network. I received a text from Three a few weeks ago saying dual co...
Since Friday at SG16 6**”We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.We hope to have things fixed as soon as possible and will add any updates here.”What’s going on THREE????
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