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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 32560 Views
  • 25 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 11384 Views
  • 2 replies
  • 4 likes

Replacement sims is not working

Hello there, I need your help. I recently purchased a new iPhone 17 Pro and need to transfer my mobile number to the new device. I am currently using an eSIM, but after five attempts at eSIM replacement, activation has failed every time. I also visit...

Eason by Fledgling
  • 891 Views
  • 4 replies
  • 1 likes

WiFi Calling on Work Network

I've had issues with WiFi calling from my work network since January this year, when I converted to an E-SIM.I'm an Infrastructure Engineer there, so in my downtime I've researched this issue - found other users with the same issue on the Three netwo...

Best solution Wifi calling not working a road?

I am on samsung galaxy a14 5G model SM-A146P/DSN , The wifi calling doesn't work while I am away in iraq, is there anychance someone advice me what to do , the steps and other relevant answers 

Sulley by Fledgling
  • 478 Views
  • 2 replies
  • 0 likes

WHY AM I PAYING FOR SUCH AN AWFUL NETWORK

Why does this network claim to have 99% coverage in the uk when it’s an absolute blatant lie. Even since acquiring Vodafone it has done absolutely nothing to improve anything here in Cornwall. Three is the most fraudulent network I have dealt with an...

32119 by Regular
  • 349 Views
  • 1 replies
  • 0 likes

Best solution Activating new Go Roam Passport

I am currently abroad and purchased a 14 Day Go Roam Passport. As this had nearly reached the fair usage 12GB limit I purchased an additional 7-Day Go Roam Passport as I could no longer use data roaming under the original pass. I now own two passes, ...

5G Standalone

When will Three UK be making 5G Standalone available? According to this link O2, Vodafone and EE customers already get 5G SA:https://5g.co.uk/guides/5g-standalone-in-the-uk/

Anonymous by Not applicable
  • 953 Views
  • 2 replies
  • 1 likes

5G HUB

I have very inconsistent ping, How do I improve this. Can I be walked through the APN settings?