Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi. I need to setup my 3 voicemail for the first time. I understand I need to call 123 from my phone, select a PIN, then record my name and a greeting. Before I start this, is there an option to select a PIN, but use an automated response rather than...
I discovered that Three Mobile has been taking money from my account for over 10 months. When I called, the representative informed me that Three would not issue a refund, even though they could see that my contract ended last October. When I asked t...
I’m a relatively new Three customer, with a PAYG SIM. On a recent trip to the USA, Go Roam worked exactly as I expected/hoped it would, with one exception.I had a text message from my credit card company asking me to confirm some transactions, and I ...
Hi,Is there any way of finding out the amount of 5G masts in Crewe? I see that MOCN has been enabled there on Vodafone's network checker, but not showing the whole town as 5G enabled. If anyone has any idea that would be greatly appreciated.Thank you...
I have been at work all day in OX29 8 postcode area and had either no signal at all or very weak signal, anyone else had this or do Three have an explanation??
I've an iPhone 16 Pro running iOS 18.6.2 with Three 64.2 and WiFi calling doesn't work on my Community Fibre internet. I cannot make or receive calls. As soon as I disconnect WiFi it works. Anyone else? Is this a Three issue or a Community Fibre issu...
Has anyone got any suggestions as to why I cannot make calls from my iPhone since switching over to 3 (from EE)).3 have confirmed my old number has been transferred over but I cannot make calls.any help would be greatly appreciated
We have no mobile signal at home but use wifi calling. Neither my wife nor I received today's UK Government Emergency Alert on our phones. Why not?
Why have we not been told about the mast that has been broken for over three weeks iam paying for a service what iam not getting we should get a refund or let us out of our contract
I have a new Three router set up and all raring to go as my backup! Finally!I connected everything up, that's all goodI connected my laptop to it through ethernet, got all the settings I want set, I can access the internet just fine, perfect!Now I at...
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