Network

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Access to Vodafone network

Hinow that three is part of Vodafone, when will I be able to access Vodafone network?three coverage is dismal where I live and Vodafone, although not great, is better.thanks

Can't make or receive calls

This is the third time in the last few days this is happening and it's impacted my personal and professional life. Your tech team is actually unable to even acknowledge any issue and we can't move past the verification because I'm not receiving any t...

Problem with making & receiving calls

I have a problem that I cannot make any calls unless I wait for 5 minutes till I receive a ring. Also if anyone is calling me they cannot reach me and I receive a notification by an SMS that I had missed call or voicemail.

Our signal very bad

we have 2 yers for 2 sim contract and mor than 9 yers we have same sims but nowadays we are very tired because of the signal especially in our new address I can use entrant if you want to open any link you have to wait for 1-2 Minuit I hope sort it o...