Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi, I’ve been having a very poor experience with the Three network. At my home location (HA0 ***), I usually get only 1 bar of signal, and my mobile data hardly works. Calls drop or don’t connect, and the service is not reliable at all. This is fru...
Hi, I am on an Unlimited Lite SIMO 24M plan. Running off it for everything in Penarth, Wales. Over the weekend, I had a bad Zoom meeting when it kept freezing and disconnecting. I haven't had this problem before, although I started noticing slowdowns...
Just had a phone call from 0**** ***** stating that due to 3 merging with Vodafone my sim would be blocked and they needed to send a new Sim via courier - they even had my email and sent documents. I ended the call but they continued to ring so I’ve ...
Hi recently bought a PAYG sim partly due to confusion and I am worried and confused about what the charges mean. I think I have pre paid for 60gb of data with unlimited calls and texts but I keep seeing things about charges separate for PAYG customer...
Does anyone know what number to call fro the speaking clock? 123 is VM so no idea what it is on the 3 network. Thanks
I am having constant frustration about constant network breaking up when am on calls. My complaints at three mobile communication office didn't come with any solution. I changed my handset to Samsung 5G but there is still no different. This nightmare...
I have 5g broadband for streaming TV but for 6 days now it hasn’t worked. It’s been working fine for 5 months but I’m told they’re ’upgrading’ the local mast. I’ve been quoted 3 dates for it to be fixed but it’s still not working after 6 days. Are...
How to activate mms messages on my Samsung a14
Using the Wifi Calling app and it is saying that because switches are greyed out VoLTE provisioning is not available.Is it anything to do with being on PAYG? Or is anything to do with our 5G mobile router using a Three data SIM
We are currently in Europe using a pay as you go SIM card with 40gb data pack purchased (38gb still available). Yesterday afternoon our phone suddenly stopped working unable to connect to the local network saying there was no SIM card in the phone. ...
