Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hello respected staff! I’m having my bill for this month to pay and I’m facing some financial issues so can you shift this amount date to next month?
Why is the 5g signal in Exeter so poor?When will 3 improve network coverage here?
It’s worth remembering to check both Vodafone and Three’s network status pages to get a better idea of any issues affecting your coverage as both operators can be operating from a single tower using the (MOCN) Multi Operator Core Network protocol as ...
Hello, I've bought two Go Roam passes and in Austria. I've had a text advising the Go Roam pass is active and one shows as having been activated on my account but I cannot use SMS or internet (sending this post via hotel WiFi). I have not used my ful...
Having been unable to get ANY internet connection in my local town centre for the last two weeks (but ok everywhere else) I tried to ask 3 to check out the mast. Chat wasn’t working so I went to complaints. summary. 3 contacts with customer service i...
I accidentally made an excessive payment.“I would like a refund.
Hi, Can a mod please reach out to help provide more detail than ‘We're working on fixing an issue in this area at the moment.’ which is what we have had for about a week now.we are in a rural area and rely entirely on three broadband. I am guessing a...
service has collapsed for over 2 weeksI’m posting this in case anyone else in the area is experiencing the same problem, and because I am struggling to get Three to properly acknowledge what appears to be a serious local network issue.Location of sus...
Hello there, My signal in Manchester is just constantly not working. It's not my phone as my friends who are also on Three experience the same thing. I am trying to leave but it is absolutely not fair to pay a £218 early termination fee when the serv...
The broadband connection has been really bad in RG1 area for the past 4 days. Had anyone managed to get through to customer services to get a resolution to these problems?Or a call number to speak to anyone?
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