Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Good evening. I am in the UK and am trying to bring my number to three. I have a new three SIM (complete with number) and I have a PAC code from my old provider. I have activated the new three sim.BUT when I try to fill in the three online form it wa...
My 4G router has been working perfectly fine until 4 weeks ago and now I am getting continuous network issues and am finding almost impossible to watch any streaming on the TV. I also work from home and it’s massively affecting my work. I have been t...
Can anyone explain why my SIM card shows no network on personal but I have network on business. I’ve not got a business account
I’m unable to top up my phone via 333 / 444 or via the app
Currently in Reykjavik, Iceland. Received the expected text saying that roaming charges apply etc and my phone automatically connected to a local server. Unfortunately I was unable to get online at all without WiFi no messaging, no WhatsApp and more...
Partner ported number from O2 to Three, unable to receive text messages. My number within iPhone is displaying as the Three number prior to porting over from O2. Tried all the usual functions still no joy!!!
This is now day 4 of no service in my area. Downtime checker keeps saying there is a problem in area WA11 St Helens and its not being resolved. No one can tell me when it will be fixed. Can only use phone by connecting to wi fi this is totally unacce...
I am struggling to connect to WiFi at stations. The guidance online doesn't match what I see on my phone. I use Moto G73 5G and I have reset the network too but nothing seems to help. I will try to attach a screenshot of the choices I get to connec...
So the past 2 mornings I’ve received phone calls from an unknown mobile number and due to it being unknown I just let it ring through and they left an automated voicemail both times. Both calls relate to not miss out on a 50% discount for my current ...
My new sim was meant to change to my current number. Did a pac code. So far nothing and the three number is till showing. I turned the phone off and on during say. Also I can’t pair my Apple Watch as it says cannot connect as you already have you h...
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